Healthy Paws | Pet Insurance Review

Healthy Paws is everything they say they are and MORE! I've been with them since June of last year. I had to submit a large claim recently and they came through expeditiously, professionally, and didn't pick any claim item apart. I have to add that communicating with them was always a pleasure also. Even after the claim was paid, they still emailed me, asking about how our Maddie is doing and saying to give her a hug!! I am so impressed. I've already referred another person to them, and will continue to do so. I feel they truly do care for our animals, and know what they mean to us. They are top notch in my book!!

I had a pleasant experience with not the ease of submitting claims and quickly receiving the reimbursement but also the personalized response about how my pet was doing after the procedure.

Healthy Paws was a life saver during the illness of our beloved mastiff, as they responded quickly with payment for the medical bills. But what was most impressive was the note of sympathy signed by their staff which i received soon after our dog's death. This is a kindness that will not be forgotten.

Unfortunately, we've had to make a couple of expensive surgical claims on our pet. With Healthy Paws, unlike some other companies, there is no hassle, no second guessing, and no representative telling you that your vet charged too much and they will only pay what is "customary" for that procedure. We live in Iowa, for Pete's sake! Vet prices here are typically lower than in surrounding states. We actually had another company stop reimbursement in the middle of treatment on one of our other dogs because the policy renewal time came around, and the illness was then considered pre-existing for the new policy term. That's when we found Healthy Paws for our newest family member. Seriously, you won't find a company with better customer service, more caring representatives, and faster reimbursement. We hope to never have to use the insurance on our dogs; but we will never be without Healthy Paws, just in case.

We'd had our puppy for only a month when he took a tumble and broke his leg. One bad landing resulted in two surgeries, X-rays, exams and other necessary care. The bills added up very, very quickly. Healthy Paws impressed us with their professionalism, courtesy and timeliness. The claims were paid quickly after submission, and the customer service was excellent and efficient. Fingers crossed, this will be the only time our pup will need this type of emergency care, but we can say without a doubt that signing up for pet insurance was definitely worth it.