Healthy Paws | Pet Insurance Review

Our poor pup broke his front paw and needed surgery. He had to stay 2 nights in the ICU. We were so scared as this was the first time he had a medical problem. We were so glad we had Healthy Paws Insurance, I did not even hear what the Vet said the cost was, because I knew we had good insurance and it was covered. We just wanted our buddy to have the best care possible, and knew we didn't have to worry about the cost. We have the $250 deductible, 90% coverage plan. After his final visit, I sent in the claim and it took a few days to process. Everything was done so fast and efficiently! Just as promised! Thank you Healthy Paws! Because of you our buddy now has a healthy paw! :)

My first experience with my sick puppy was so easy I was shocked. I was so surprised about not being hassled, but also how unbelievably fast they got my reimbursement check to me. They even sent an e-mail to check how Millie was doing. Excellent customer service. I would definitely recommend them to friends.

It is such a pleasure to deal with a company that truly cares about the quality of service they provide. Every step in the process was made so easy for me and I could focus all of my attention on my concern for my dog and his lameness, and doing what needed to be done to help him. The service was personal, timely, and sensitive. Within 24 hours my claim was processed and my reimbursement arrived within the week. I have relayed this to my veterinarian and friends with pets because I am so impressed with the concern and interest that was shown towards Rudy. Thank you, Healthypaws!

Right before Christmas my Golden Retriever, Sugar Bear tore her cruciate ligament. After a visit to the vet, surgery was the recommendation. Not only was I worried about my dog, but I was also worried about the expense of surgery. I called Healthy Paws and was given the step by step procedure to file a claim once surgery was complete.I used the personalized form, my vet faxed it in the day I picked up Sugar Bear, and within hours I had an email from Healthy Paws letting me know what my claim status was. Two days later I received notice that a check was on its way! A day later the check was in my mail box! Unbelievable service! I highly recommend Healthy Paws pet insurance!

Claim was processed and approved within 48 hours of submission. I do not have the check yet, but assume it will arrive shortly. The company paid as contracted. No redlining that I had to dispute. Highly recommend this company for major medical care.