Healthy Paws | Pet Insurance Review

Very impressed! I've been paying for insurance for my 50-lb dog just for this year, and finally submitted a claim this July. I was a little scared of having wasted my money since no one I knew had ever submitted one before, so everything was heresay. But I submitted it, got an email that night that it was processing, and within 1.5 weeks (they say the 1st takes the longest) got an email detailing what they would never be able to cover, and what they could cover from this claim, which was everything!, and very reasonable. All outlined for me so I won't be confused in the future, and won't bother submitting what they can't cover. Got a check in the mail within another week. Yay! I'm very happy they have my business! (Details: It was a surgical removal of a little lump on the ear, and she had had little bumps on other areas before, so I worried they wouldn't cover it based on similar "pre-existing" things even though there was no proof they were related. Apparently, and happily, they get specific - they won't cover if they come back in the exact same spot. But luckily I found out it was nothing, so I won't worry. They did not cover the nail trim. Duh.)

When we got a puppy a year ago, we decided having pet insurance would be a good idea. After researching different companies, we went with Healthy Paws. Every single experience so far has been great! It's so easy to fax the claims and within a day or two, an email is sent with and explanation of benefits. They also send a more personal email sending well wishes to Newman. It's thoughtful and caring.....nice to know they're actually looking at what the claims are for and understanding there are worried puppy parents behind every claim. We would highly recommend healthy paws if you're thinking about pet insurance

When my little 4 year old dachshund had a liver failure for an undetermined cause I was not ready to give up a fight to save her. She was certainly trying her best. She was hospitalized for 3 days and then vet follow ups daily for two weeks. She was on several medications and supplements. The vet bills were mounting up and I knew this would have been a major hardship on me however I could not let her be put to sleep because of the costs. Lucky for me I had purchased Healthy Paws Pet Insurance on her earlier. It was the smartest thing I could have ever done! They have come through with their policy agreements and not only paid a majority of the bills but there is so much personal care and concern regarding how my little Jazzy dog is doing that it is amazing. I was totally shocked by the excellent caring service I have received from Healthy Paws Pet Insurance and recommend them to anyone with a pet. As I discovered you just never know when a sudden illness or injury might occur but knowing I had Healthy Paws Pet Insurance relieved the stress of the financial aspect of getting my dog healthy again.

I originally signed up for Healthy Paws pet insurance thinking that we may need it down the road as our puppy ages. Little did I know that my 5 month old puppy would have an accident and fracture his front leg. Healthy Paws saved us! They were extremely caring, helpful and answered my emails within hours! I’ve never worked with a better company. They actually care about what you and your pet are going through. I can’t say enough good things about them. Thank you so much Healthy Paws!!

I've had previous pets on other insurance companies, and by far Healthy Paws was the simplest and fastest. I got the check in the mail quickly... But I only have one gripe... I actually sent two emails. I did not know that if an email was larger than 5MB, their system automatically rejects it. An email letting me know it was rejected would have been nice. Once I called them, and they told me the email limitation for the claim, I modified the claim PDF's and emailed it. Instant response. After that it was a few days before the check was in the mail. I appreciate your quick response and the detailed invoice.