Healthy Paws | Pet Insurance Review

My husband and I took out Healthy Paws insurance several months ago for our dog Leon. Since then we have had to file two claims(once for an ear infection and the other time for a bladder infection) and each time we have been completely satisfied with the service we received. Both claims were processed promptly and we received coverage for the full amount anticipated. I would highly recommend this health insurance to other pet owners.

My 1 yo puppy chewed and swallowed wool when I was sick in bed. Few days later he started to unsuccessful poop it out as well as throwing up the rest of the day. He didn't get better over night and needed to be seen. After one x-ray and examination later we had to decide between surgery, ultrasound-waiting-surgery, waiting-x-ray-surgery. I cannot tell you the relief and confidence it gave me to know that when they told me the price for any of these options that I would be able to do whatever it took to safe my puppy. He ended up with a 4 hour surgery, 4 cuts in his intestines to get all the string out and 2 nights in the hospital. Checking in with me and keeping reminding me what they needed for the claim was one thing, but when they even took it on themselves to call the hospital and our vet to get the information they needed I was really impressed.

Our 1.5 yr old Pit Bull, Molly, tore her CrCL (ACL) and required expensive TPLO surgery to repair her knee. Fortunately Molly was covered by Healthy Paws Pet Insurance so she could get this very technical procedure done. Getting right to the point, Healthy Paws helped us complete the simple claims procedure and promptly paid the claim in full according to the terms set forth in the policy. They were there to assist every step of the way and promptly returned every call I made to them and quickly replied to every email. The support staff at Healthy Paws was genuinely concerned and sensative to our needs. In short, Healthy Paws made this unpleasant time in our life a lot less stressful. With the cost of pet health care being what it is, I would very highly recommend Healthy Paws Pet Insurance to anyone who is considering pet insurance.

I spent many hours researching pet insurance as I had previously had insurance with another company and was not satisfied. I highly recommend Healthly Paws to anyone looking to insure their pet. One example of their exemplary service is how I faxed in my dog's insurance claim on a Sunday at 12:00 pm and by 5:00 pm I received an email letting me know my claim was processed and my payment was be sent out. Payment has always been within 5 days. They have always been there to answer all my questions and I have also pre-submitted estimates to check coverage ahead of time. I have have let all my friends and family know about this company including the Animal Hospital where my dog under went his surgery.

I am so glad we chose Healthy Paws! Lauren and Kelly were both so sweet and helpful! I was so scared and worried about the cost, but they managed to put me at ease and took care of everything for me. This was my first time dealing with pet insurance because with our previous dogs we never had insurance and Healthy Paws is truly the best! They even kept checking on Cooper's recovery after he came home from the hospital showing they truly care! I have recommended them to all my friends who have pets. I can't speak highly enough of the entire Healthy Paws team---simply the best!