Healthy Paws | Pet Insurance Review

Healthy Paws Pet Insurance provides quick, responsive, caring service to pet owners. My cat's insurance claims are processed within a few days of the vet visit, and I receive a reimbursement check within a week of filing the claim. The customer care reps are friendly and well-informed, and even check in afterwards to make sure my pet is doing well.

I cannot say enough good things about Healthy Paws. I have 3 dogs insured by them, and any future dog I have will also be insured by them. They pay promptly - every time. When my dog was in shock after cancer caused her spleen to burst, and I rushed her to the emergency vet, it was a great comfort to know that she was insured. Healthy Paws paid for all of it (except the vet exam fees): intravenous chemotherapy, all of her tests and Rxs, EVERYTHING!. Then, after she had an adverse reaction to oral chemo, Healthy Paws agreed to pay for an alternative remedy for her instead of the oral chemo. Since she has been on the alternative remedy, she is doing so great! She has tons of energy, a good appetite and she is happy again. One of our other dogs recently had a health crises where is platelets dropped extremely low. He was in critical condition, and even though he had only been with us - and insured by Healthy Paws - for about a month, Healthy Paws covered all of his care! Healthy Paws has also paid for laser and chiropractic adjustments (related to an injury) for our dogs. Just to give one example of their GREAT customer service: A while ago, I fax'd in a claim form and invoices to Healthy Paws. I must have turned the papers upside down when I fax'd them, so they came thru to Healthy Paws as blank pages. So Healthy Paws calls me and says "hey, we got a blank FAX, but we figured out it was from you - please re-submit your claim" I couldn't believe that they

My 3 dogs are all insured with Healthy Paws and I wouldn't have it any other way. Four weeks ago today my 2yr old maltipoo, Chip, ruptured a disk in his lower vertebrae and was completely paralyzed from the middle of his back to hind legs. Unable to move, I rushed him to the local Veterinary Specialty Hospital and within a matter of 2hrs he was under the knife and the surgeons were able to relieve the pressure that impinged his spinal cord. After 4 days in the hospital, total costs added up to nearly $8000. I can't even begin to imagine where Chip and I would be without Healthy Paws Pet Insurance. Not only did they cover 90% of the hospital costs but are also covering 90% of all physical therapy as well. I can't thank Healthy Paws enough for the support and coverage they provided me throughout this ordeal. No pet insurance even comes close to the incredible Customer Service, Coverage, and Care they provide. When in doubt about choosing which company to insure your pets with don't even think about anyone else. Healthy Paws is THE best out there.

Wow!!! They are so fast! My last claim was processed in 15 minutes! I emailed them attaching scanned claim and receipts and received the processed claim form saying that I will get back $500. I received an actual check in a few days. I will recommend this insurance company to all my friends with pets. Healthy Paws, thank you so much for your excellent service!!!

I did a lot of research on pet insurance plans and went with Healthy Paws about three years ago. They've been great to work with. Very prompt reimbursement and great customer service. Just recently, After I submitted a claim for my dog, i realized i had never updated my address on the Healthy Paws website. I worried that my check was going to be delayed endlessly. However, once I alerted customer service to the problem they immediately offered to cancel the check and issue another one to my current address. I love the piece of mind that having good pet insurance brings. I don't have to stress about $$ when my dog needs care.