Healthy Paws | Pet Insurance Review

I have a 6-month old miniature pinscher named Lola. I knew having a dog of this breed meant extra care because of her tiny, fragile little legs. Back in January when she was 5 months I thought I better get ready for the unexpected and start looking for insurance for her. I researched for weeks online and felt that Healthy Paws was the best choice. Boy was I right! Easy to read and understand policies, amazing and affordable coverage, how could I go wrong? Well unfortunately literally a month after enrolling her, she had an accident in the backyard and fell off of a high ledge she jumped on, breaking her radius/ulna. I flipped out not knowing what was going to happen to my poor baby, taking her from an emergency vet to her regular vet, waiting to see what would happen with surgery. Healthy Paws was there for us all the way. They handled our claim in such an efficient manner. The claims staff is so quick and so caring, I got all of baby Lola's reimbursement checks back in less than 2 weeks. I was amazed, relieved and so happy. Kudos to the claim manager, Jen, for being so caring and taking time out of her busy schedule to check on the parents and the pup. =) 10 paws up for Healthy Paws!

I am beyond astonished with the level of service Healthy Paws provides. Not only do they offer amazing coverage for your pets, their customer service, simple process of submitting claims, turn around time on claims processing and reimbursement and follow up will far beyond exceed your expectations. It is already stressful enough dealing with a sick pet and they do nothing but help alleviate any additional stress with claims, etc...

The great response and care with which our claim was processed is almost unbelievable. Three cheers for a company that seems know how to take care of its customers.

Healthy Paws is everything they say they are and MORE! I've been with them since June of last year. I had to submit a large claim recently and they came through expeditiously, professionally, and didn't pick any claim item apart. I have to add that communicating with them was always a pleasure also. Even after the claim was paid, they still emailed me, asking about how our Maddie is doing and saying to give her a hug!! I am so impressed. I've already referred another person to them, and will continue to do so. I feel they truly do care for our animals, and know what they mean to us. They are top notch in my book!!

I had a pleasant experience with not the ease of submitting claims and quickly receiving the reimbursement but also the personalized response about how my pet was doing after the procedure.