Healthy Paws | Pet Insurance Review

I spent hours comparing different insurance companies, and ended up with Healthy Paws. I've had them for over a year now, and due to my dog's many allergies, have submitted countless claims. They are extremely efficient and the quickness if receiving your reimbursement checks is wonderful. They seem to be a smaller company, because when you call, a real live person answers, not some automated machine. They respond to email inquiries right away, and are always very personable. I recommend to everyone to get Healthy Paws, they are definitely the way to go. I would have given a rating of 10 if exam fees were covered, but nonetheless it's still a great company

Please know this is the first online review I have EVER written...and I conduct a tremendous amount of commerce online. I share this information because I'm hoping it will fortify my review. I have been a customer of Healthy Paws since April 2011. I have a policy for both my German Shepherd (6) and Golden Retriever (7). Unfortunately, during the course of the last couple of years both dogs have had their fair share of illness and injury. My GSD has had two knee surgeries within the last six months! Had it not been for Healthy Paws I'm not sure I would have been able to provide them with the level of care that they've had. There is no doubt that the veterinary services both of my dogs have been afforded have significantly improved their quality of life, as well as extend their life. I owe this in large part to being a customer of Healthy Paws. Literally, within a few days after faxing Healthy Paws a claim form I receive notice of reimbursement. Within a day or two after that I have a check in my mailbox. No exaggeration! And, to top it off, I receive emails from Healthy Paws checking up on my dogs to ensure they're doing OK! By the way, the reimbursement amounts are significant - knee surgery (TPLO to be specific) is over $5,000 per surgery, not including rehab therapy (which they also cover!!). Customer service: A+ Return on Investment (your premium): A+ As far as I'm concerned if you have a dog (or cat) and you do not have a policy with Healthy Paws

Healthy Paws sent emails confirming receipt of my claims and informing me of when the checks would be processed. I received the reimbursement checks within 2 weeks of submitting the claims, and then I received a very caring email asking how my dog was doing. During such a stressful time, it was helpful to know the financial aspect was being taken care of just like Healthy Paws said they were going to do. I have to admit I was a bit skeptical thinking the process wouldn't go smoothly just because you never know in these situations, but the process went very smoothly and efficiently. This company has a healthy balance of professionalism and kindness. They will have my business as long as I am a pet owner. They provide peace of mind, and they follow through with what they say they will do.

I did tons of research on insurance companies, and found that Healthy Paws had the best coverage and least amount of exclusions. I didn't realize that the customer service would be so great. Each and every claim has been reimbursed promptly without any headaches and followed up with a concerned email to make sure my little guy is feeling better. I couldn't recommend them more highly. Thanks, Healthy Paws!

My nine year old golden tore her ACL and meniscus. I had two claims to be processed. The first one was done within 6 days. The second claim within 14 days. The whole ordeal was close to $4,000. There were no questions asked only complete support from start to finish. I received phone calls and emails checking on my dog's progress. My own insurance company for my medical claims is not this caring. It is a pleasure dealing with everyone you talk to and they cannot do enough to make you happy. My dog is about to start water therapy. To have that as an option to the recovery shows Healthy Paws has taken the step into Alternative Therapy which shows they are progressive and interested in what is best for our pets. I have recommended them to friends and family members!