Healthy Paws | Pet Insurance Review

I had an emergency at 5am in the morning.I filed a claim about 6 hours later.I got a reply that the claim had been approved and the check was mailed that day with a full explanation of the benefits.I called to follow up and the staff at Healthy Paws answered promptly.The staff even inquired later and asked me how my dog was doing.Im am so impressed with them that I tell everyone I know to use Healthy Paws.

We've had a Healthy Paws policy for our 9-year-old shih tzu since adopting her from a shelter two years ago. Given how little we knew about her health history and the severe neglect she had experienced before being rescued, we thought pet health insurance might be a good idea. It turned out to be a lifesaver. If it weren't for Healthy Paws, we would have faced veterinary bills in the high four digits as we got to the bottom of our dog's health issues. Healthy Paws paid all claims within a few days. When I called to verify coverage for some of the more expensive procedures, our claims manager was both knowledgeable and compassionate. I can't remember the last time I cried on the phone with a claims manager at my own health insurer...but the sympathy and professionalism I received when talking to staff at Healthy Paws was just amazing. They're top of the line. Within the last month we submitted a claim to Healthy Paws that included charges for a series of procedures -- some covered by our policy, some not covered. Within one business day, Healthy Paws had sorted through the many charges on the invoice and was processing a check for us. They even emailed a few days later just to see how our shih tzu was recovering. If Healthy Paws covered humans, I'd sign my family up tomorrow.

We did quite a bit of research and finally decided on Healthy Paws pet insurance. Their customer service is very good and they pay out crazy fast. We've had several random weird things with our adopted, mixed bully breed and they always pay super quick, no questions asked. If only I could get my act together to send them the claims as fast as they put them out, it would be great. I highly recommend them.

My dog - Trixie a Bichon Frise - required major surgery & expensive medications leading up to it. The entire situation was very expensive. Healthy Paws made a painful situation much less so. I had a number of claims that were always responded to without hesitation or discussion. Claims have always been settled in an amazingly prompt fashion. I could not recommend them more highly. I am happy to report that my dog has made a full recovery & I am very grateful to Happy Paws.

I am a very insurance oriented person but I've never thought much about having insurance for an animal other than my show horses, however when I found Healthy Paws I decided to get the insurance for my pup, "Tucker". It truly has been a blessing for me. The company communicates effectively and this is so important. The staff kept me informed on how the claim was proceeding via email. I couldn't be more pleased. I highly recommend Healthy Paws and everyone should have this insurance because just like us, we never know when our pets will get sick or injured. Thank you so much, "Healthy Paws".