Healthy Paws | Pet Insurance Review

My 1&1/2 year old large,mixed breed dog suffered from a traumatic patellar dislocation requiring surgery.The initial claim for surgical services,testing and medications was handled promptly.

We have insured our dog through Healthy Paws for almost two years now and they consistently deliver outstanding service! They answer questions right away and are so quick with providing reimbursement--almost always within one week. They are great to work with and we are very pleased.

My yellow lab puppy got into some food she shouldn't have and I had to rush her to the vet after I realized she put on some weight overnight. It ended up that she gained six pounds in one day and surgery was a possibility. Luckily she didn't need surgery but between tests, x-rays, specialists, and medications it was nearly a $1,000 day. Being my first claim Healthy Paws walked me through the entire process and even checked up with me twice afterwards to see how my dog was doing. I got a check in the mail 3 days after I submitted my paperwork. Everyone I have dealt with at Healthy Paws has been friendly, helpful, and sincere. If only my TV, internet, and cell phone companies had customer service like this my life would be much easier.

I was very happy with the way Healthy Paws handled the claim process and how they followed up with my issue during the claim filing process and after it was taken care of. Great job, well done.

Healthy Paws has always been a delight to deal with, especially when it comes to processing claims. They are quick and efficient but also ask questions about your pet. With our Penelope, they checked in afterwards to see how she was doing. It can be very scary for pet parents so we really appreciated how helpful Healthy Paws was throughout the whole process! I can't tell you how much more comfortable we feel knowing that we can take care of our little furry friend and we have a team supporting us!