Healthy Paws | Pet Insurance Review

I did a lot of research on pet insurance companies before I decided to go with Healthy Paws. The monthly premium is about $40, and it is the best $40 I've ever spent. You can read all the reviews and do all the research you want but until you actually use the insurance you have no idea what to expect. I have been so pleased with Healthy Paws the customer service is amazing, they respond to emails within an hour of sending, the claims process is easy and processed in a timely matter, coverage is exactly what they state they cover, there is absolutely no hidden BS. Honestly my Dog has better health insurance then I do!! LOL.My poor 9 month old Pug started having issues back in Aug after months of testing it was confirmed that her liver is not functioning properly. After everything was said & done I had racked up about $7,000 in vet bills. anyone who owns a pet knows it is very stressful when you have a sick animal. The last thing you want to worry about is how your going to pay for the bill. With Healthy Paws that worry doesn't exist. I have 90% coverage and that's exactly what they cover, no surprises, no hidden BS. The coverage is excellent! On top of it Healthy Paws always follows up to check and see how my Lucy Liu is recovering, that always makes me feel good. They really do care about the well being of your furry friend. Most importantly I highly recommend Healthy Paws, every animal should be insured.

Wonderful customer service ... Very caring and responsive. I highly recommend.

It's non-profit and for $30/month they cover 90% of expenses. They don't cover exam fees or preventative care, and there's a $100/year deductible. I think it's a great deal and have found them easy to deal with via email and phone. They reimburse promptly and no surprises with what they cover. Our puppy had to be hospitalized overnight and the bill came to about $650. They reimbursed 0% of the exam fee and 90% of everything else, which brought the cost down to about $125. My wife and I have definitely had human health insurance that is not this good.

I read all the reviews. Healthy Paws is very much celebrated as one of the best. My experience was not the same through, I guess, maybe no fault of my own. I took my 1 year old dog to the vet in September of this year as she was having trouble with her left back knee locking. The first time I noticed her knee lock was around May of this year. It only happened occasionally, maybe once every 3 weeks. I had read via the internet that it was a hereditary ailment. Something you had to monitor. Then in September my dog couldn't settle her left hind leg down for long periods of time, so I took her to the vet. The vet diagnosed that my dog had a hereditary knee disorder (patella luxation) found in many dogs. Well, I paid my bill and later filed a claim with Healthy Paws. The refused to pay my claim or anything to do with the treatment of my dogs left hind leg. They were nice enough to tell me they would cover the right hind leg. Well, apparently when the vet was examining my dog and asking if I had observed any prior incidences, I had told her that I noticed her left leg begin to lock at times around the month of May. This was the same month I signed my dog up with Healthy Paws. FILING MY SEPTEMBER CLAIM: Healthy Paws requests that claims be accompanied by the vets records. This meant I had to drop off my dogs claim form at the vet office, and they in turn submit the information required for my reimbursement. Apparently, somewhere in the notes faxed over from the vets, it mentio

I signed my mixed breed dog up with Healthy Paws in May 2012 after doing a lot of research(he was ~6 months old). Little did I know when I signed up that he would have his first seizure 9 months later and be diagnosed with idiopathic epilepsy. At first, I was very excited I had chosen Healthy Paws as they covered his blood tests, meds, and most of his ER visit. He has had a rough 7 months since his first seizure and I thought Healthy Paws actually cared about him. If you are a loving pet parent and have ever had to watch your dog have multiple seizures, you know how horrific it is.On the Healthy Paws website, they claim that the only thing they don't cover is pre-existing conditions. This is false. He is currently on an anti-convulsion medication that will likely shorten his lifespan and cause kidney/liver issues down the line since he had to start taking them at such a young age. I recently went to a licensed vet who practices holistically to try a new approach. She performed a consultation, which included acupuncture (which Healthy Paws did not cover even though they say they do) and was given a new medication that has effectively treated other dogs with epilepsy and enabled them to go off of their western meds, which have horrible side effects. Healthy Paws does not cover any of the holistic side of care, even though they make no such claims other then to not cover pre-existing conditions on their website. The medication that Healthy Paws covers will likely shorten the