Healthy Paws | Pet Insurance Review

I've had previous pets on other insurance companies, and by far Healthy Paws was the simplest and fastest. I got the check in the mail quickly... But I only have one gripe... I actually sent two emails. I did not know that if an email was larger than 5MB, their system automatically rejects it. An email letting me know it was rejected would have been nice. Once I called them, and they told me the email limitation for the claim, I modified the claim PDF's and emailed it. Instant response. After that it was a few days before the check was in the mail. I appreciate your quick response and the detailed invoice.

My newly adopted Beagle Gracie ate "something" while she was being "watched" by a friend. For four nights she was sick with diarrhea, but she was still eating. On the fifth day she would not eat and seemed to be really lethargic. I brought her to our vet and he gave her some medicine and a shot. A few hours later, she still hadn't eaten and seemed really really lethargic and wasn't drinking water either. I returned to my vet and he took an x-ray and thought that perhaps she might need some type of surgery to remove whatever appeared to be in her stomach. I was advised to bring my sweet girl to an Emergency Hospital that my vet recommended because my vets office perhaps could have done further testings, surgery, but they do not have overnight staff and they did not recommend that she stay there. My little Beagle was at the Emergency Hospital for two nights. I was very upset and concerned because we were not sure if she needed surgery or not at the time of admittance. Luckily she did not need surgery and they kept her on IV and rest for those two days and nights. As you can imagine, the bill for the Emergency Hospital was very steep but what can you do when your pet is sick, you have to take care of them. This was our first experience/claim with a Pet Insurance Company and we were so happy that we had decided to participate in their program. Everyone I spoke to or emailed was very helpful and kind. This was a very traumatic situation for us because we were not sure e

For pet lovers who really desire best health coverage for their pets - Healthy Paws is the one! Our golden retriever Mojo has had a Healthy Paws policy for 18 months. Three important take-aways during this time which endear us to Healthy Paws:1. Reasonable, low cost monthly premiums which provide good coverage. We chose a $250 annual deductible with 90% reimbursable and our premium is $34/ month. 2. Reasonable increases to premium upon policy anniversary. Some background - first insurance company (ugh, Trupanion, separate review) which covered Mojo notified us 11 months into policy that premiums would almost triple at first anniversary. Adios Trupanion. Fast forward - eleven months with Healthy Paws we were notified premiums would increase $3 - reasonable. 3. In first year with Healthy Paws, Mojo had lacerated paw with hospitalization expenses of about $1,300. Healthy Paws not only processed reimbursement in 24 hours but followed up with Emails to ensure receipt and Mojo's recovery. Mojo and I highly recommend insuring your pets with Healthy Paws!

Our 4 1/2 month old puppy was viciously attacked by a bullmastiff easily 10 times her size. Her injuries were beyond the wildest imagination -- her skin was peeled off her body from shoulders to hips, almost like when you peel tight socks or stockings off and they turn inside out. The term for this is "degloving." The sheriff's deputy that retrieved "Frankie" did not think she would live. Wonderful neighbors took us to a locally renowned pet hospital that I wouldn't have considered because it was farther away than the local vet clinics, but they assured me that it was worth the time and the extra cost to go there. The doctors spent two or more hours repairing the damage, but three days later, they advised me that a large patch of skin was dying because the attack destroyed the blood supply to the area, and she would require surgery and a greater level of care than they felt capable of providing. We transferred Frankie to a veterinary specialty and emergency center where she underwent several more hours of surgery to remove dead skin and underlying infected fatty tissue. Frankie remained hospitalized for 10 days, as she required daily bandage changes under sedation for three open wounds where there was insufficient skin to close them. When sedation no longer was necessary, we took her home, but had to return every other day for bandage changes until the doctor felt it was possible to suture closed the open wounds. All of this care took a month and an incredible e

Healthy Paws insurance is outstanding! I've had other pet insurance in the past and cannot say enough about how impressed I am with Healthy Paws. I submit my claims via facsimile around 7:30am and, within four hours, receive confirmation that the claim is processed and reimbursement is on the way. It happens every time I submit a claim, yet I still can't believe the prompt response.Their rates are reasonable and coverage is excellent. The customer service this company provides also outshines other companies and vastly exceeds expectations. A few days after my dog's surgery, I received a personal email inquiring about how she is feeling. The personal touch is so unlike a cold, uncaring insurance company. I recommend Healthy Paws to everyone I come in contact with at the various veterinary facilities I've had to visit lately. I could not be happier with Healthy Paws!