Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 7,528

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.9
  • 4.7
  • 4.9
  • Count
  • 35
  • 235
  • 7,528

Updated: June 02, 2024

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Learn more about Healthy Paws’ plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Rob Baer

Prompt excellent service

After 2 years now and several trips to the vet we are still very pleased with Healthy Paws insurance. All claims have been very quickly processed and we have received the advertised compensation within just a couple of days. No questions asked, no haggling for claim coverage, just quality prompt service. I want to register myself with HP as all insurance companies should take note of their practices.
5

out of 5

POSTED: | BY: Ken

Excellent service. Highly recommended!

Our puppy became ill and required an emergency visit leading to overnight hospitalization for care. The entire ordeal was obviously very stressful for us, but fortunately our pup made a full recovery. With all the stress related to the illness, we am happy to say that the insurance claim process with Healthy Paws was entirely stress-free. We filed our claim on a Sunday night, received confirmation that our claim was received, processed, and approved on Monday (with detailed explanation of what was covered), and received a check reimbursing costs by the end of the week. The entire process was quick and efficient. Healthy Paws even followed up afterward to see how our puppy was doing, which was appreciated. We are very happy with the service we received and would highly recommend Healthy Paws to others considering pet insurance.
5

out of 5

POSTED: | BY: Kerry M

What an insurance company should be!

Words cannot convey what a relief it has been since we switched to Healthy Paws Insurance. Prior to Healthy Paws, we had our dog insured with VPI. After his first surgery we quickly realized that VPI was not for us. The amount they reimbursed, which was as promised, only covered 25% of the costs we incurred so we ended up footing most of the bill. After the first surgery I did some research and even called Healthy Paws to make sure they were really going to cover everything they said they were going to. After being assured they would, we switched over and I couldn’t be happier. - Anytime I call – day or night – the customer service agents are more than helpful and understanding of what we’re going through and how stressful the situation is. - They process claims at record speed and truly do what they promise you and cover what they say they'll cover - no exeptions or gray area. - They won’t kick you off or raise your premiums because of multiple claims (I actually just called and asked this yesterday because we are on our second major surgery in 2 months) - Real people actually call you to check up on your pet when they’re sick. No other reason – just to check in and see how the pet is doing. AMAZING! - They’re a charitable company that donates $ to shelters just for referring someone who gets a quote. They don’t even have to buy the insurance - just get a quote. - Yes, the premiums are probably a little bit pricier than other options, but they are 1
5

out of 5

POSTED: | BY: Jeanna Parker

Fantastic coverage and customer service.

We enrolled our puppy with healthy paws when he was a few months old, over a year ago. It has been an incredibly valuable precaution. Puppies especially, get into everything! All of our claims have processed incredibly quickly, with explanations included. We have always received our reimbursements incredibly fast. We have never had trouble with coverage. I can't say enough good things about this insurance company. We recommend them to everyone we know with a pet or thinking of getting one.
5

out of 5

POSTED: | BY: Gracie

Great experience. Caring company.

Gracie was diagnosed with either a liver shunt or liver disease or both. She need more diagnostics and a liver biopsy to more definitively diagnose her illness. Suffice it to say the cost was in the thousands. At the time, Gracie was only a year and a half old and deserved a chance at a healthy life. Thank goodness for Healthy Paws. We now know that she has a small amount of liver displasia that can be controlled with medication and diet. Healthy Paws quickly sorted through my claim. I received a check in the mail within a week or two. I never had pet insurance for my other dogs. I wish I had. I will never adopt another dog without buying pet insurance. I would definitely recommend Healthy Paws.

Monthly Cost

$15 – $90, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $100, $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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