Healthy Paws | Pet Insurance Review

Healthy Paws has provided us with the most incredible service and coverage I could ever imagine, and at premiums which were comparable and in most cases less than any other company we investigated. We had our 18-month old pup for only 10 months before he passed away after being diagnosed with an extremely serious case of inflammatory bowel disease. Because we didn't purchase our insurance until after he showed initial symptoms, his gastro-disease was considered pre-existing. Still - Healthy Paws did everything possible to closely review our claims and reimburse us for every eligible expense, which added up to many thousands of dollars in only a few months. When our boy died, they sent us a beautiful sympathy card. While I don't have a basis for comparison, I can't imagine any insurance company being this good. I can honestly say that for the rest of my life, I will buy Healthy Paws Insurance the first day I adopt any pet in the future. An incredible company with truly caring staff.

(I'm writing my review about my experience in general, not just one claim) Healthy Paws is the best money I have ever spent on my pup. The peace of mind is priceless, but I'm even more grateful for it when I have (unfortunately!) had to use it! The staff at Healthy Paws has been readily available to answer any and all of my questions, followed up with me consistently, and made sure my claims were processed quickly. I love that they've gotten in touch with me as a follow up "just to see" how my dog is doing. I can't compare Healthy Paws to any other pet insurance because I've never had pet insurance with another company before...and I don't ever intend to! :-)

My husband and I adopted a beautiful little poodle/? mix shelter dog last January. He was a year old. We decided to buy pet insurance because we have friends who expended huge sums of money for medical treatments for their uninsured dog. We hoped we would never need the insurance. In October we discovered that his liver was failing. The cause is unknown, but our vet suspects that he ingested something toxic. After multiple visits to our vet and an emergency pet hospital, our little dog died. We are devastated. The bills came to over $3000. Healthy Paws immediately reimbursed us almost $2200. What impressed us the most however, is the fact that ten people on the Healthy Paws staff wrote personal notes on a sympathy card. I could not have imagined better or more sympathetic help.

Fist off, I never actually was able to file a claim so I have no experience in that area. I am hear because of the wonderful experience I had after the passing of my cat.After a few weeks of taking my cat to the vet, my bills started stacking up and we realized we needed insurance (even if it didn't cover the current issues). I thoroughly reviewed at least 6 different insurance companies. It felt like learning a new language to figure out what was going on. I went with Healthy Paws for numerous reasons (no annual cap, coverage starts 15 days after signing up, relatively cheap, one time annual deductible, etc). They are vastly better than just about every other company, maybe one or two came close, but I went with Healthy Paws because of an article in the Seattle Times (I think?) that reviewed numerous companies and decided they were the best (if narrowly). Anywho, it was unfortunately discovered that my cat had cancer that was very far along in the abdomen. We ended up putting him down about a week later. It was quite the horrible experience, as he was my best friend and not very old. I made myself cancel the insurance before I could forget. I was quite surprised that my first month fee was reimbursed without any hassle. I was expecting to pay it, but later realized they give you 30 days to "try them out". So that's pretty cool. However, the real reason I am here is that about another week later, at the deepest point of my despair, I got a letter from Healthy Paws in th

I have Healthy Paws coverage for all four of my girls. Though the monthly premiums can get quite costly, I feel like they pay for themselves in the end. I recently had to take one of my girls to the ER for stitches and to get her eye checked out after a spat with another dog. I received an email stating that my claim had been processed within 2 days of it being submitted, and Healthy Paws reimbursed me for exactly what they said they would (90% of the bill after my deductible). The reimbursement check was a huge relief since I had just moved and since the holidays are coming up. This has been a trend since starting a policy with Healthy Paws, my claims are always paid quickly (once all of the proper information is submitted), and they have always covered what their policy says they will cover. I would recommend Healthy Paws to anyone looking for pet insurance.