Healthy Paws | Pet Insurance Review

Our cat recently had an acute episode of pancreatitis. It took numerous vet visits before we could even figure out what was going on. A lot of blood work, IV therapy, and imaging later, we finally had the answer. Healthy Paws covered everything, no questions asked. They are extremely easy to work with. In general, they process claims extremely quickly -- within a few days. This time around, it took a bit longer, but due to the size of the claims (over $3,000), I can't blame them.

I researched a lot of companies and I'm now so happy I chose Healthy Paws. My lab had some elbow issues. He;d been seen for the right elbow prior to getting insurance so that was not covered. For this reason I almost did not send in my claim as I wasn't sure if Healthy paws with cover a CT scan of the left one. But they did! And responded to my claim within 24 hours and mailed me a check. Excellent customer servce.

Our cat, Pygar, was hit by a car a few weeks ago. He had a very expensive surgery for a severely fractured leg. In the end, he had a plate, 5 pins and a screw inserted into his femur to replace his upper leg. The surgeon had to use bone grafts to hold it all together and then we had to hope it would heal properly. The surgeon indicated that pet insurance companies will typically try to fight the claim if bone grafts are used, but not Healthy Paws! The day after I submitted the claim, it had been processed and the check was in the mail for reimbursement of Pygar's medical costs. I received the check at the end of the week! For every claim I have submitted (2-3 so far in the 2 years we've had him insured), Healthy Paws has always been very quick to get the claim processed. Additionally, they contacted me after his surgery to see how he was healing. Healthy Paws really cares about your pet, it only makes sense to place your insurance with them.

I've had Healthy Paws insurance on Kaiya, my Shiba Inu, since she was two years old, and she's now five and a half. She had a tooth pulled shortly after we enrolled, and she's now in the process of rehabbing from a torn ACL. Healthy Paws has been awesome from start to finish. Not only do they cover her physical therapy and hydrotherapy on top of the surgery, they reimburse me in days, keep me apprised of my claim status in the interim and even check in to see how Kaiya's doing. I can't tell you how wonderful it felt when I met with my vet after her injury to be able to say "Whatever she needs, do it," knowing she was covered. I was beyond strssed about her health, and it was such a relief to know I could get her the care she needed without also stressing about money. Any dog I own from now on will be a Healthy Paws dog.

I did a lot of research and comparison before I bought pet insurance for our dog (Kiki) in 2010. If you are a pet parent like me who is searching for the best, Healthy Paws is the best of the best. They were the top then and they are still the top now. Our dog has elevated liver enzyme and was referred for further tests (ultrasound, x-ray, MRI). Results showed a tumor in her liver. The total cost of these tests alone are thousands of dollars! I did not even have to fill out a claim form because Healthy Paws has already a personalized form for Kiki. I took the claim form to the Vet Hospital for signature and I sent it with the bill to Healthy Paws. Within 24 hours, my claim was processed by outstanding claim staff and the following day, I was notified that the check was on its way. It is a very difficult time when your beloved pet is sick but it is comforting when you have an excellent and caring pet insurance on your side. Thank you, Healthy Paws, from the bottom of my heart. You deserve the highest rating and commendation. More power to all the staff of Healthy Paws.