Healthy Paws | Pet Insurance Review

I've had Healthy Paws Pet Insurance for nearly 2 years now and it has been the best investment I've ever made for my dog Sally. Recently, my sweet Sally has unfortunately undergone several emergency veterinary procedures. Having to experience these kinds of pet emergencies are terrifying enough, but each time, having Healthy Paws Pet Insurance has made all the difference. They offer professional, prompt, friendly and caring customer service. But perhaps most importantly, they help ease the impact of emergency vet visits/unexpected pet care costs and help ensure that I can provide my beloved Sally with the medical care she needs and deserves.

Two years ago, my employer decided to offer a group rate for Pet Insurance. Human Resources researched multiple pet insurance companies extensively and chose Healthy Paws. Opting to invest in Pet Insurance was one of the best decisions I have made. And I am extremely grateful that Healthy Paws was the insurance company that my employer offered. Since that time, my golden retriever has had to undergo multiple testing at different veterinary hospitals and bills have added up. Fortunately, we have Healthy Paws!! I have literally sent thousands of dollars of bills from multiple providers and have received emails the same day to inform me that claims were being processed, and received reimbursement in record time!!! I do recommend Healthy Paws to other owners I have met in the waiting rooms at Veterinary Hospitals, as well as to anyone who owns a pet!!It puts my mind at ease knowing that I will be able to afford the best treatment for my golden, knowing that I will get most of the money reimbursed. I will not have to make a difficult decision because I cannot afford treatment for her! And their customer service could not be more impressive!!! It means alot to me to receive an email asking how she is doing! Thank you Healthy Paws!!!

Signing up and submitting my first claim with Healthy Paws was so fast and easy! My claim was processed with record speed (the very next day)! I am very happy with the customer support I received thus far, and as a first time pet parent, I feel so much better knowing I have them in our back pocket if we need them.

We've never had pet insurance before but when we got our goldendoodle puppy we decided that it might be a good idea. We researched all of the different options and chose to go with Healthy Paws pet insurance because we liked all the different options, you get to choose your deductible and your reinbersment percentage. Our goldendoodle is now about 11 months old and had his first emergency on July 23, 2013. Of course it was after our regular vets hours, so he had to go to the emergency vet. Realizing that he was definitely sick and also knowing that we had pet insurance made us not even hesitate for a second to take him in to emergency. We knew that his care would be expensive but we also knew that the majority of his care would be reimbursed to us. Turns out he ate some mushrooms that were in the yard they treated him and he came home to us the very next day, thank goodness. We faxed over a copy of the emergency vet bill to healthy paws, our reimbursement check was in the mail to us July 31. I think that is an amazing turn around time! I think Healthy paws pet insurance is one of the smartest things we've done with our new puppy, the minimal amount that you pay every month is well worth it when you have an emergency! Healthy Paws pet insurance was amazing to deal with I can't say enough good things about them!

Our puppy underwent surgery for spaying and we were surprised to hear that she also required a procedure to shorten her soft palate. While this is seen at times with her breed we were not aware that she had this condition. Healthy Paws reviewed her records and took time to discuss her case with our veterinarian. In the end, they sided in our favor that this was not in fact a pre-existing condition. We were re-imbursed to the full amount of our insurance policy. They were friendly and receptive at all times during this speedy process.