Healthy Paws | Pet Insurance Review

After my first cat, who has several health issues, I vowed to always get pet insurance for any pet that walked through my door. When two young kittens showed up at my door, we started hunting for the best insurance we could find. We finally decided on Healthy Paws Pet Insurance. Until recently, we really haven't had to use Healthy Paws too much. The past couple of weeks, one of my 3 year old cats started having trouble with seizures and urine retention. After running several diagnostic tests, the vets were still stumped as to what the underlying issue could be. The bills were rapidly building and I kept thinking, "How on earth could we afford all this if we didn't have insurance?!" Every claim that we have submitted to Healthy Paws has been processed at lightning speed and they have covered the majority of the costs. It was amazing to be able to focus solely on what needed to be done for my cat instead of having to worry about the mounting bills. I'm happy to say that my cat has been slowly recovering and gets a little better every day. The customer service provided by Healthy Paws is unbelievable. The really are interested and invested in helping people and their pets. We are so glad that we have Healthy Paws and can rest easy knowing that if a crisis arises, we have Healthy Paws on our side.

My husband and I are young health-care professionals who adopted a rescue dog as our first "child" last year. We knew that her health was an essential component of the committment we had made in adopting her so we decided to get health insurance so that we could make medical decisions based on her best interest and not our financial constraints. I did A LOT !!! of research before chosing Healthy paws and it has proven to be the second best decision of our lives (the first, of course, was adopting our sweet pup to begin with!) When she was just six months old, our dog was impaled by a stick while we were hiking in the woods and she ulitmately required several days of ICU care (including blood transfusions and a chest tube to manage a hemothorax). I was skeptical that an insurance company could be so reliable, but the support that we received from Healthy Paws felt nearly unconditional. It made an otherwise terrifying experience feel manageable. Several months later we discovered that our pup had Grade 4 bilateral subluxating patella requiring surgical correction and again the team at Healthy Paws was supportive and caring and indescribably pleasant and easy to work with. I STRONGLY recommend Healthy Paws to all of my friends and family who are pet owners and will never go without it in the future.

Healthy Paws Insurance is worth every penny! Our dog recently needed emergancy surgery and knowing that the surgery would be covered helped us focus on getting our dog back to good health and not worrying about how we would be able to cover the costly $3500 vet bill. The staff was compassionate and completed the claim process promptly. The claim process is simple and the reimbursement check arrived within a couple days. The hospital staff also mentioned how convenient and affordable Healthy Paws is compared to other insurance companies they've dealt with. I recommend this insurance to anyone who wants the security of knowing they will be able to provide the best treatment for their pet if they should ever get hurt of ill.

I am so so so happy I chose Healthy Paws. I've never encountered better customer service. Perhaps more importantly, Healthy Paws has followed through 100% on all that is promised in our plan. We insure both of our dogs, and through an unlucky run they've both needed a lot of medical help recently... starting only weeks after we signed up. One dog seems injury prone and the other has what is apparently an autoimmune condition that is causing her ACL's to deteriorate. We took her in a few weeks after we signed up for what we thought was a sprain in one of her legs. It turned out one ACL was gone and the other on its way out. The treatment requires two expensive surgeries. We've already completed one surgery and we'll be taking her back in for the other soon. All through this, Healthy Paws has been completely reliable, easy to work with, unbelievably prompt (e.g. I submitted one bill at 11 p.m. and I'd received an approval by the next morning), and caring. After they found out she had surgery, Healthy Paws sent me an email checking up on her. I assumed it was a computer generated email (perhaps it was), but I thanked them anyway for their concern and within a day I got a second, definitely not computer-generated, email about her well-being. Both applying for insurance and submitting claims is easy. The general tone from Healthy Paws has consistently been one of trust and concern. For example, when we needed to take our dog to a specialist, I called to check if that was okay,

My 7 month old Labrador Retriever was recently diagnosed with a very serious orthopedic problem that required surgery. From the diagnostics through surgery Healthy Paws was with us every step of the way. Each claim was processed quickly and a check arrived within days. The coverage through Healthy Paws is above average. Along with timely payment I've received personal messages from the staff checking on my dog and his recovery. I've used other Pet Insurance carriers in the past and none compare to Healthy Paws. I rate them a 10 because choosing 11 was not an option.