Healthy Paws | Pet Insurance Review

Words can't describe how highly we'd recommend Healthy Paws. In April 2013 we adopted two 8 week old pug litter mates, Yogi and Boo Boo. After researching multiple pet insurance plans, we chose Healthy Paws days after adoption ($250 deductible, 90% reimbursement). We never anticipated any major medical issues with puppies so young. In August, we took a 10 day vacation and left them with relatives. Upon our return it was obvious Yogi had serious problems walking. We immediately took him to the vet who did x-rays and then referred us to a veterinary neurological clinic. The veterinary neurological clinic performed an MRI and found Yogi, had spinal stenosis that was aggravated by an acute concussive spinal injury. The x-rays and MRI cost over $2,000! The vet submitted the claim to Healthy Paws and we received a check in just over two weeks! Healthy Paws has also contacted us by email to see how Yogi is recovering. What great customer service, if only humans had the same service from their health insurance companies. As for, Yogi, he is recovering slowing, being on crate rest for 4-8 weeks, though he gets more chipper every day. He's looking forward to, again, playing with litter mate and best buddy, Boo Boo.

Healthypaws is great. We left the claim form with the vet, they faxed it in and we had our check in less than week. No hassle at all.

Our dog recently had a complicated, severe traumatic tooth fracture. The tooth had to be extracted by a dental veterinarian specialist and our dog also required post-operative medications and follow up. My husband and I, as well as our 9.5 year old dog, were pretty upset and scared about the whole ordeal. Healthy Paws helped ease the stress of this injury and surgery with their great customer service and timely turn around process. My husband told me last week that we have a check coming from Healthy Paws and I was astonished that any insurance company would send payment so quickly. I wish our own insurance policies were this efficient! The customer service department is fantastic and we have been very pleased and satisfied with the handling of our claims. There have been no surprises or "read the fine print" hassles from Healthy Paws. The only thing I think that could use some improvement is being able to submit claims electronically rather than on paper but I understand Healthy Paws works with a lot of animal care providers and this may not be possible. That is the only reason I gave the rating of 9 instead of 10 is having to print out the form and bring to the vet (which we usually forget to do, then we have to send later) rather than an electronic process. Keep up the great service Healthy Paws and I would definitely recommend them!

I have a different pet insurance for my 1st dog that I am not happy with. I found Healthy Paws online and signed up my baby bulldog Asanti with them. It has been nothing but AMAZING. I NOT only received my claim reimbursement quickly but I received an email checking on Asanti. By far the best pet insurance ever!!!

Our little dog got a mass above her left toe and had to have surgery to remove it. They were great in getting the reimbrustment as fast and as they did and it was paid just as they stated 90% of total bill. The other pet insurance I had did not pay anywhere near, its great to know that they pay like they said without a lot of questions, and were nice enough to email a few days later to see how she was doing. That's what I call great service