Healthy Paws | Pet Insurance Review

Overall, my experience with Healthy Paws insurance has been a positive one. Everything has been pretty simple to use and very clear understanding. They make the claim process pretty easy, I usually submit the invoice and email vet clinic notes that same day and within a week my claim has been processed. Only one time did I have an issue with a mistake on a claim but once I made a phone call the individual had it resolved within a couple days. This insurance cover so much and I haven’t had any issues with no coverage other than the things that are listed in the guidelines. Great customer service and reimbursements are done in a timely matter of about a week. Highly recommend to anyone.

Have had them for 2 dogs and about to switch my other dog to them. My late dog had a brain tumor and they were awesome. When i terminated my insurance after my dog passed away they sent me a reimbursement check dor the cremation even though I had not filed a claim for that. My current dog has had valley fever and two ACL tears and they covered both surgeries and the valley fever tests and meds. When i submit a claim i get an answer within 2 days usually.

Have had them for 2 dogs and about to switch my other dog to them. My late dog had a brain tumor and they were awesome. When i terminated my insurance after my dog passed away they sent me a reimbursement check dor the cremation even though I had not filed a claim for that. My current dog has had valley fever and two ACL tears and they covered both surgeries and the valley fever tests and meds. When i submit a claim i get an answer within 2 days usually.

Healthy Paws has always been with us in our times of struggle with our pets. We have a rare juvenile diabetic cat (pancreas stopped producing insulin suddenly at age 2) who spent nearly a month in the hospital due to multiple episodes of DKA and hypoglycemia. Without Healthy Paws, although we make pretty good money, pet ownership would be financially challenging due to the incredibly expensive costs of emergency care where we live. We also really appreciate the humanity of the foundation which regularly asks us how our diabetic cat is doing. Healthy Paws has never rejected a claim related to these juvenile-diabetes-related incidents although you could easily buy a new car with the amount of money they reimbursed while the condition is rare enough that our very qualified vet needed to consult with a researcher from UPenn about the case. Our other cat once needed an X-Ray after a fall gave him back pain, they also covered that without questions. We are infinitely grateful that Healthy Paws helped us give a life to our little cat she would otherwise not have been able to have.

My 4 years old beagle was diagnosed with IVDD, a painful and complex condition, that required an MRI, Surgery and a week in the hospital. Having Healthy Paws was a bless. They covered almost all expenses ($23K) and the full refund for all claim was made in less than 30 days. I wish that my own premium was as good as Healthy paws. Eficient, Simple, and honest.