Healthy Paws | Pet Insurance Review

I am so so so happy I chose Healthy Paws. I've never encountered better customer service. Perhaps more importantly, Healthy Paws has followed through 100% on all that is promised in our plan. We insure both of our dogs, and through an unlucky run they've both needed a lot of medical help recently... starting only weeks after we signed up. One dog seems injury prone and the other has what is apparently an autoimmune condition that is causing her ACL's to deteriorate. We took her in a few weeks after we signed up for what we thought was a sprain in one of her legs. It turned out one ACL was gone and the other on its way out. The treatment requires two expensive surgeries. We've already completed one surgery and we'll be taking her back in for the other soon. All through this, Healthy Paws has been completely reliable, easy to work with, unbelievably prompt (e.g. I submitted one bill at 11 p.m. and I'd received an approval by the next morning), and caring. After they found out she had surgery, Healthy Paws sent me an email checking up on her. I assumed it was a computer generated email (perhaps it was), but I thanked them anyway for their concern and within a day I got a second, definitely not computer-generated, email about her well-being. Both applying for insurance and submitting claims is easy. The general tone from Healthy Paws has consistently been one of trust and concern. For example, when we needed to take our dog to a specialist, I called to check if that was okay,

My 7 month old Labrador Retriever was recently diagnosed with a very serious orthopedic problem that required surgery. From the diagnostics through surgery Healthy Paws was with us every step of the way. Each claim was processed quickly and a check arrived within days. The coverage through Healthy Paws is above average. Along with timely payment I've received personal messages from the staff checking on my dog and his recovery. I've used other Pet Insurance carriers in the past and none compare to Healthy Paws. I rate them a 10 because choosing 11 was not an option.

I have owned 6 wonderful dogs over the last 30 years, yet never believed in the need for pet insurance. A few months ago my 6 year old dog Spanky suddenly developed pancreatitis along with raised crusted lesions all over her body. After seeing her vet and then a vet dermatologist for a biopsy, and spending over $1,000.00 she is back to normal. But we still have no idea what caused this sudden illness!! Veterinary medicine has come a long way over the years, but it sure is costly. I am retired and a vet bill like that sure hurts. I researched and insured my 1yr old dog Honey with Healthy Paws. A small monthly payment is so much easier to handle, then a huge immediate bill. After making my 2nd monthly payment, Honey suddenly had 6 seizures in 1 hour. After all the testing, an overnight hospital stay, and medication...she is fine but the bill was over $1,200.00. The reimbursement was quick and the majority of the bill was paid! I sure wish I had this insurance for my other dogs.

I bought Healthy Paws Insurance for my 4 year old boxer and have never been happier. While consulting with my vet about insurance, she said "you have a boxer, so YES, get the insurance." At that point, I began to shop around and landed with this company for coverage. This company is great because they will allow you to select the deductible you want and the percentage of coverage you desire. Whatever you select will determine your monthly rate. I pay about $50 a month for it and let me tell you - it's absolutely worth it! My dog is now 5.5yrs old and we have been through 2 surgeries using this insurance. Every time my claims were adjudicated quickly and I received 90% (minus my deductible) for the costs. If I did not understand why something was not reimbursed, it was always explained to me clearly and if something should have been covered but wasn't for some reason, it was corrected immediately. Their customer service is EXCELLENT. If you are considering pet insurance, definitely take a look at this company. I cannot tell you how much it has saved me financially as well as for piece of mind. I never worry about a $10,000 surgery because they are right there with you all the way. My boxer just got a tumor removed (very common in boxers) to the tune of $1,000 ($300 to diagnose, $700 for the surgery) and everything was covered (minus the vet's office fee, which they don't pay for). I can't say enough good about this company. Definitely consider them when do

Healthy paws always pays it's claims promptly. It is such a relief to not worry about getting the surgical treatment my dog Finn needed for the peripheral nerve sheath cancer on his leg and we are starting his radiation treatments soon.