Healthy Paws | Pet Insurance Review

There are many choices in pet health insurance carriers. After researching coverages, exclusions, and reviews of many carriers I chose Healthy Paws. I have 3 dogs on their plan and have been very happy with the coverage and claims processing over the past 2 years. When my puppy broke her leg they paid the claims for her emergency care and the orthopedic surgery repair quickly and to the level of coverage I expected. I recommend Healthy Paws to all my friends.

My puppy was stung by a wasp and within a half hour, her eyes were so swollen she could not see and was having difficulty breathing. I immediately rushed her to the vet. She was in anaphylactic shock. They kept her for the day in the hospital under close observation, giving her fluids. After she was discharged, I submitted a claim to Healthy Paws and by the end of the week, I received a reimbursement check. They even sent me a personal follow up email to see how she was doing and wishing her well. I researched many different pet insurance companies; I am glad I chose the best: Great customer service, personal attention, and fast response. This company is awesome, and exceeds my greatest expectations. I am happy my puppy is covered by such an excellent healthcare plan.

My poor puppy was diagnosed with heart worms at her 1 year check up. I was so heartbroken. The treatment is brutal and it's several months of it. So with the treatments, medicine, and hospitalization the cost is expensive. I submitted my claims and it was my first time doing it. It took about a week or so for them to process the claim, which in my opinion isn't bad. I already got my check back! My puppy still has a ways to go with her treatment, but I know now that I can count on healthy paws to be there when I need them. Would def recommend to others.

Moe, a 9 month old Lab got into a bottle of Gorilla Glue. I immediately called the vet and brought her in. After some xrays they sent us to a surgery center. She ended up having a 7 inch by 4 inch spongy glob removed. The hospital's office took my Healthy Pets claim form with no problem. After getting the final bill I faxed it in to Healthy Paws along with her history. I heard back the next day that they received it and would let us know a decision soon. They covered most of my $2400.00 all but my deductible and $200.00.

I was shocked to see a negative review of Healthy Paws Pet Insurance on here after being a client with them for the past year and unfortunately submitting claims more than we would have liked to! My father has worked in the Insurance Industry for 40 years and we had pet insurance growing up with another pet insurance company. We never had any issues with the other company, but when comparing plans for our dog Max Healthy Paws had the best coverage, least amount of hassle, etc. My husband is the type that reads and compares everything (to the point that it's annoying) so he ones the one that made the final decision. Most of the claims we submitted were fairly minor at first. It was so nice because when we submitted a claim we would receive an e-mail confirmation that it was received right away and usually the same day an e-mail that our reimbursement had been processed! Since getting our policy we moved twice and I changed my name and the staff was great about getting everything updated. Most recently we moved out of the city and they even notified me right away that our monthly premium would be reduced as well. Whenever I e-mailed or called the staff seemed genuinely concerned about Max. Most recently however, was when I really knew we had made a good choice. After we moving we just switched vets and it unfortunately was not a good experience. Our dog Max got all of his vaccinations in one day and the next day was very ill. They aren't sure if it was an allergic reaction