Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 9,964

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Learn more about Healthy Paws’ plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Ben

Bad customer service

There is an extra fee your first month as a "start up cost." This frustrated me as the first month of my pet insurance was $70 for a healthy healthy German Sheppard. When I had a claim to process I forwarded over the vet records the same day they asked and they did not respond until 2 weeks later after I had emailed them to cancel my insurance.
5

out of 5

POSTED: | BY: Amy VanDerLinden

Best Decision we have ever made!

This was the best decision that we have ever made! We purchased this insurance when our dog was 3 months old. Who would have thought at 17 months old that she would need surgery to repair a torn ACL on her left knee. She fell on some stairs. When the vet indicated that the cost of the surgery would between $3000 and $4000 dollars. It was reassuring to know that we could get her the surgery and that she wouldn't have to suffer a life time of pain because we couldn't afford it. We were only responsible for $100 deductible and 10% of the actual cost of the surgery. Following her surgery I submitted the claim forms and had the reimbursement check in less than a week. I had a lot of questions and they were so wonderful and caring. We did a lot of research in the different insurance companies before choosing Health Paws, and I am so glad we made the right decision. I have even recommended Health Paws to the animal hospital for other interested pet parents!
5

out of 5

POSTED: | BY: Bobbi Junier

Fantastic!

I've used Healthy Paws with more than one pet and have recommended them to everyone who will listen. Service is prompt and courteous, claims could not be easier to file and reimbursement is very fast - usually within 3 days of filing the claim. Communication from the company is ongoing and they truly care about my pets. They are so easy to work with and my vet loves them, too. I could not be more pleased!
5

out of 5

POSTED: | BY: Hilary Manges

Great people and support!

I am so thankful we chose healthy paws to cover our 1 year old Golden Retriever. Our perfectly healthy baby, fairly soon after his first birthday, developed an immune mediated muscle disorder. We were devastated when our boy woke up one morning and couldn't get around. It's been a long road but healthy paws has been with us the whole way offering support and have consistently been reachable by phone when we needed further clarification.
5

out of 5

POSTED: | BY: Leslie W

Paws Up for Healthy Paws

For some reason my review didn't post when I first submitted it, so I'm trying again. Last month my dog tore her ACL, resulting in surgery and both physical therapy and hydrotherapy, which are still ongoing. She's been insured with Healthy Paws since she was two years old (she's five-and-a-half now), and I can't even begin to describe the peace of mind that brought me when I needed it most. It was so wonderful, at a time when I was in shock and worried about my girl's future, to be able to tell my vet "Whatever she needs, do it." My claims have been paid with incredible promptness, and they even e-mailed me after her surgery to ask how she was doing. I've raved about them so much that my vet's office has now begun recommending Healthy Paws to their clients after seeing problems with so many other insurers. Any future dogs I ever own will be Healthy Paws dogs.

Monthly Cost

$15 – $90, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $100, $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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