Healthy Paws | Pet Insurance Review

This is my first experience with pet insurance ever. I purchased it for my 2 new Chihuahua puppies this summer. I did exhaustive research on the internet. Somehow Healthy Paws escaped my search and just when I was about to chose another company, I found them. I could not find one poor review anywhere…and you know there’s always someone who offers one star. The insurance is not for the expected costs…which I had been hoping…doggie dental, spay/neuter, checkups – the things that I pay a fortune for every year! I had to wrap my head around the fact that this is for unexpected problems that could leave me in the horrible position of wondering how to pay for a costly, unexpected but necessary procedure. Too many of my friends were having that experience. The monthly cost for Healthy Paws is low enough that if I never needed to use the insurance then I can count my blessings. Low and behold, about two months ago, at 9 months old, Abby started that skip/limp when running – luxating Patella common to Chihuahuas. Our vet told us she has congenital, bilateral Medial Patella luxation, Grade IV, of both legs. A specialist did x-rays and we learned her legs were already showing signs of damage. We did the surgery on her first leg 3 days later, along with a Sedated Airway Exam to try to learn why she makes a honking noise when she gets excited. Healthy Paws was better than all I had read!! I have the 90% coverage with a $100 deductible (which isn’t much more than the higher d

I have found the customer service for Healthy Paws to be excellent. They seem to genuinely care about the well being of my pet dog, and they were very helpful when I was filing a claim. I would definitely recommend Healthy Paws to anyone who wants the piece of mind of having their pet insured.

Healthy Paws has been the greatest choice we have made as pet owners. They are responsive, kind and helpful at all times. Our sweet lab ruptured her CCL. The repair and rehabilitation was extensive. Healthy Paws processed all of our claims within 48 hours. More importantly, we received a personalized email from a representative to check on our dogs progress after the surgery.

Aloha! When I started shopping around for pet insurance for my 2 kids, I checked every company out there. I talked to several people about the pet insurance they had and got several referals. However, after I spent a great deal of time reading the 'fine' print on all the contracts and all the options. I also spent time reading all the reviews other people had with their pet insurance companies, those really helped. I researched for weeks and weeks. When I settled on Healthy Paws, I felt I had chosen the best company. My experience with the staff at Healthy Paws has been top-notch. When I made a claim on my daughter, they responded right away. No matter what time it was. I live in Hawaii and when I called to leave them a message because it was after hours, someone actually answered the phone and she remembered me from my emails! That's customer service!!! Even after my daughter's surgery, they emailed me just to check up on my baby girl. I've told everyone that I know who has pets about Healthy Paws and how great the company is. They are prompt with communications and reimbursements. Its the best pet insurance company on the market! Wish I was close enough to stop in and bring them treats!!! Mahalo Healthy Paws!

Healthy Paws has been great w/responding to claims and handling all inquiries. My rescue pitbull, Sam, unfortunately has a habit of ingesting things that are harmful. The first time, when I had him for 2 mos, he swallowed half a tennis ball. I didn't have insurance and it cost approx $2000 for surgery to remove the ball. After that frightening experience, I purchased Healthy Paws and am so glad that I did. As a young dog he has had a few other mishaps that were now covered by Healthy Paws - he was bitten by another dog; scorched the pads of his paws from playing on hot summer pavement, ingested an eye glass lens, ear infection and most recently a ping pong ball scare. I didn't have one problem with re-imbursement for any of the above. We could not do without this insurance and I highly recommend it.