Healthy Paws | Pet Insurance Review

Healthy Paws has gone above and beyond for our 4 year old Mastiff, Winston. When Winston tore his ACL and needed surgery, Healthy Paws was an absolute LIFE SAVER! They are always extremely nice and helpful on the phone, my claims (there have been many related to this injury) are ALWAYS processed within 24 hours (often less!) and I have received checks quickly for reimbursement. They have covered EVERYTHING related to this procedure with the exception of the vet fees, per their policy... They were even willing to reimburse us for a ramp for Winston to get into and out of the house easier! I CANNOT RECOMMEND THEM HIGHLY ENOUGH! As long as we have experiences like this, WE WILL BE HEALTHY PAWS CUSTOMERS FOR LIFE!!!

My two + year old Newfee Required Surgery after she blew her knee. And the day after the procedure I filed my first Claim including Claims for all the pre op x-rays and vet visits. I didn't know what to expect... I thought there might be a number of excuses or reasons certain things wouldn't be covered. I couldn't be more wrong. Everything was paid according to my policy with no hassle. I was reimbursed within 10 days. I hope my dog doesn't need more surgeries, but I no longer stress about it. Thanks Healthy Paws

I went seeking for pet insurance after we got our precious Dalmatian puppy. We previously had a dalmatian that I did not have insurance on because I work at a animal hospital and with my employee discount never thought it was needed. That was until he had an injury that our Dictors could not repair. $18,000 later need I say more? Our hospital had always endorsed VPI pet insurance but when I decided to look for a policy I came across Healthy Paws. I liked the coverage and the deductible options they offered. Very little restrictions and what they do restrict I feel should not be an insurance company responsibility but the pet owner. The ease of claim submitting, the fast paying on claims and the customer service, I am completely satisfied with Healthy Paws!

My dog Bo has had Healthy Paws for around 2 years now and had to have both of his knees operated on. Healthy Paws processed his claim quickly and I was reimbursed with in a week of his surgery. He would not of been able to have his surgery if it wasn't for Healthy Paws. Their customer service is outstanding and everyone I spoke to was friendly and helpful.

Healthy Paws has so far come through with everything that they have promised with no hassle. My poor dog is suffering from joint problems despite being a young dong that may be immune mediated, and has needed many tests. Needless to say, these tests are not cheap. Healthy Paws has so far paid exactly what they promised when I signed up. A $100 yearly deductible and 90% of bills. They don't cover visit fees, but they stated that when I signed up. I am not rich by any means, nor want to order up every test in a blind panic, but I do want my dog to get better and using Healthy Paws has been extraordinarily good at easing my mind when it comes to my little dog. When my vet was delaying getting records sent to them, their customer service called me personally and offered to call the vet to get them, and did! I am very pleased with their consideration. Their forms are clear and simple, and it is easy to contact them. So far I would highly and wholeheartedly recommend them to any prospective dog owner. I hope they continue their high level of service in the years to come.