Healthy Paws | Pet Insurance Review

Healthy Paws is one of the best companies I have ever dealt with, much less by far hands down the best insurance company - person or pet. Healthy Paws are what I think insurance companies were originally intended for (people, place or pet). You sign up for your plan, pay your premium (hope you never have to use it) and when the time unfortunately comes and you have to use it they cover you for what was agreed upon without nitpicking every single thing looking for a way to avoid paying out. They also treat you with respect, kindness, professionalism and prompt polite service. My dog has been covered by them since about 2010 and really haven't had to use it thankfully until this summer. Oliver started limping around August and having an issue with his rear right leg. The vet thought he had a torn ACL and we started him on conservative treatment - acupuncture, Rimadyl, rest and weight loss in hopes to avoid surgery. Healthy Paws covered his vet bills according to the plan I signed up for - 80% with a $100 deductible. Unfortunately he still needed surgery so scheduled it for the end of September. The night before Oliver seemed to injure his rear left leg and could barely walk. He had the rear right leg surgery and could only wait and see on next steps for the new injury once he was healed up. Stressful (and expensive) time to say the least. I picked him up from vet on a Friday, had his claim submitted and I had an email from them in 2 days stating they were proces

Take the time to read the clearly stated policies and procedures as you would with any insurance company before signing up, and you will not be disappointed. This insurance company clearly states what they do and do not cover. I have had two claims since I signed up in May, 2013 and both were handled efficiently. I had to call customer service on the first one, as they emailed me to let me know my vet had sent the insurance claim without their notes. They emailed me the claim so I could sign it (just a silly error by the reception office), and I obtained all notes, sent them off and they processed quickly. Insurance is insurance and there will always be frustration when you go to use it and find every exclusion in the book somehow applies to you, but so far, I've found Healthy Paws to be EXACTLY as they state. Nothing is "hidden".. I'm SO glad I chose them, and have complete peace of mind with their practices.

THis is the first time i have gotten health insurance for any of my pets and i am very satisfied with this pet insurance.They help with 90% of the bill and I no longer worry about being broke after i take my pet to make sure she is well taken care of.I recommend this pet insurance to all pet owners!

Recently, our 7 month old Yorkshire Terrier fractured his left radius and ulna. After a trip to emergency vet, and two visits to regular vet, it was determined that the fracture wasn't healing properly, and would require surgery. The Orthopedic Surgeon placed a plate with seven screws in his leg. He is now beginning his recovery. We should like to say how extremely happy we are we decided on Healthy Paws for our pet insurance company. This company as already exceeded our expectations. We received prompt reimbursement within days of claim submission! We have even received emails inquiring as to how our little boy is doing!! How many companies do that!!! Not only do they provide the very best customer service, they actually care about you and your pet. We would highly recommend that anyone that is researching pet insurance, put Healthy Paws at the top of your list!!

Healthy Paws insurance has been great in every aspect. Everything about them is excellent. Great customer service, user friendly website and easy sign up. Claims are quick and easy. My 1 year old lab recently had surgery in his mouth to remove something called a ranula. Didn't realize all the things that can happen to a pup and I'm so glad he his protected. Reimbursements are processed quickly and are fair.