Healthy Paws | Pet Insurance Review

This is my first time experience with Healthy Paws and I'm glad I chose them. My little yorkie fractured his leg and Healthy Paws was right there to assist. Excellent coverage. Fast processing of claims and good customer service. A pleasure doing business with them.

Healthy Paws Pet Insurance is the best pet investment we've made since adopting our dog. We've had a policy for almost two years now and have received excellent customer service. Quick turn around on claims and friendly help when calling. The best thing you can do for your pet is get Healthy Paws Pet Insurance so that his or her health will never be compromised.

Last month, my male cat, Miley, underwent a surgery called a "perineal urethrostomy" to save his life. He was hospitalized prior to and following the surgery. Unfortunately, he just had to have a follow-up surgery as he did not heal properly from the first. Healthy Paws processed all of my claims within a few days! I am beyond grateful that I chose this pet insurance for my Miley. I can focus on helping him to heal and not have to worry about how I will pay the vet bills. I chose a plan that covers 90% of eligible expenses. There are essentially 4 options for plans and there is no lifetime limits. Everything has been covered for Miley at 90% including meds, hospitalization, and surgeries. I have only had to pay for things like the exam and anything that is considered proactive (in this case, the special prescription food he needs). Healthy Paws also helped us immensely last year when Miley has surgery for mast cell tumors. I highly recommend this plan for all pets.

Healthy Paws is one of the best companies I have ever dealt with, much less by far hands down the best insurance company - person or pet. Healthy Paws are what I think insurance companies were originally intended for (people, place or pet). You sign up for your plan, pay your premium (hope you never have to use it) and when the time unfortunately comes and you have to use it they cover you for what was agreed upon without nitpicking every single thing looking for a way to avoid paying out. They also treat you with respect, kindness, professionalism and prompt polite service. My dog has been covered by them since about 2010 and really haven't had to use it thankfully until this summer. Oliver started limping around August and having an issue with his rear right leg. The vet thought he had a torn ACL and we started him on conservative treatment - acupuncture, Rimadyl, rest and weight loss in hopes to avoid surgery. Healthy Paws covered his vet bills according to the plan I signed up for - 80% with a $100 deductible. Unfortunately he still needed surgery so scheduled it for the end of September. The night before Oliver seemed to injure his rear left leg and could barely walk. He had the rear right leg surgery and could only wait and see on next steps for the new injury once he was healed up. Stressful (and expensive) time to say the least. I picked him up from vet on a Friday, had his claim submitted and I had an email from them in 2 days stating they were proces

Take the time to read the clearly stated policies and procedures as you would with any insurance company before signing up, and you will not be disappointed. This insurance company clearly states what they do and do not cover. I have had two claims since I signed up in May, 2013 and both were handled efficiently. I had to call customer service on the first one, as they emailed me to let me know my vet had sent the insurance claim without their notes. They emailed me the claim so I could sign it (just a silly error by the reception office), and I obtained all notes, sent them off and they processed quickly. Insurance is insurance and there will always be frustration when you go to use it and find every exclusion in the book somehow applies to you, but so far, I've found Healthy Paws to be EXACTLY as they state. Nothing is "hidden".. I'm SO glad I chose them, and have complete peace of mind with their practices.