Healthy Paws | Pet Insurance Review

My husband and I are young health-care professionals who adopted a rescue dog as our first "child" last year. We knew that her health was an essential component of the committment we had made in adopting her so we decided to get health insurance so that we could make medical decisions based on her best interest and not our financial constraints. I did A LOT !!! of research before chosing Healthy paws and it has proven to be the second best decision of our lives (the first, of course, was adopting our sweet pup to begin with!) When she was just six months old, our dog was impaled by a stick while we were hiking in the woods and she ulitmately required several days of ICU care (including blood transfusions and a chest tube to manage a hemothorax). I was skeptical that an insurance company could be so reliable, but the support that we received from Healthy Paws felt nearly unconditional. It made an otherwise terrifying experience feel manageable. Several months later we discovered that our pup had Grade 4 bilateral subluxating patella requiring surgical correction and again the team at Healthy Paws was supportive and caring and indescribably pleasant and easy to work with. I STRONGLY recommend Healthy Paws to all of my friends and family who are pet owners and will never go without it in the future.

Healthy Paws Insurance is worth every penny! Our dog recently needed emergancy surgery and knowing that the surgery would be covered helped us focus on getting our dog back to good health and not worrying about how we would be able to cover the costly $3500 vet bill. The staff was compassionate and completed the claim process promptly. The claim process is simple and the reimbursement check arrived within a couple days. The hospital staff also mentioned how convenient and affordable Healthy Paws is compared to other insurance companies they've dealt with. I recommend this insurance to anyone who wants the security of knowing they will be able to provide the best treatment for their pet if they should ever get hurt of ill.

I am so so so happy I chose Healthy Paws. I've never encountered better customer service. Perhaps more importantly, Healthy Paws has followed through 100% on all that is promised in our plan. We insure both of our dogs, and through an unlucky run they've both needed a lot of medical help recently... starting only weeks after we signed up. One dog seems injury prone and the other has what is apparently an autoimmune condition that is causing her ACL's to deteriorate. We took her in a few weeks after we signed up for what we thought was a sprain in one of her legs. It turned out one ACL was gone and the other on its way out. The treatment requires two expensive surgeries. We've already completed one surgery and we'll be taking her back in for the other soon. All through this, Healthy Paws has been completely reliable, easy to work with, unbelievably prompt (e.g. I submitted one bill at 11 p.m. and I'd received an approval by the next morning), and caring. After they found out she had surgery, Healthy Paws sent me an email checking up on her. I assumed it was a computer generated email (perhaps it was), but I thanked them anyway for their concern and within a day I got a second, definitely not computer-generated, email about her well-being. Both applying for insurance and submitting claims is easy. The general tone from Healthy Paws has consistently been one of trust and concern. For example, when we needed to take our dog to a specialist, I called to check if that was okay,

My 7 month old Labrador Retriever was recently diagnosed with a very serious orthopedic problem that required surgery. From the diagnostics through surgery Healthy Paws was with us every step of the way. Each claim was processed quickly and a check arrived within days. The coverage through Healthy Paws is above average. Along with timely payment I've received personal messages from the staff checking on my dog and his recovery. I've used other Pet Insurance carriers in the past and none compare to Healthy Paws. I rate them a 10 because choosing 11 was not an option.

I have owned 6 wonderful dogs over the last 30 years, yet never believed in the need for pet insurance. A few months ago my 6 year old dog Spanky suddenly developed pancreatitis along with raised crusted lesions all over her body. After seeing her vet and then a vet dermatologist for a biopsy, and spending over $1,000.00 she is back to normal. But we still have no idea what caused this sudden illness!! Veterinary medicine has come a long way over the years, but it sure is costly. I am retired and a vet bill like that sure hurts. I researched and insured my 1yr old dog Honey with Healthy Paws. A small monthly payment is so much easier to handle, then a huge immediate bill. After making my 2nd monthly payment, Honey suddenly had 6 seizures in 1 hour. After all the testing, an overnight hospital stay, and medication...she is fine but the bill was over $1,200.00. The reimbursement was quick and the majority of the bill was paid! I sure wish I had this insurance for my other dogs.