Healthy Paws | Pet Insurance Review

After reviewing multiple policies, Healthy Paws appeared to have the best user satisfaction as well as the best coverage. I was so, SO right! I've had to take my little guy in for gastroenteritis three times now, each time performing various diagnostics to ensure that there wasn't a deeper issue. As soon as my vet faxed the claims to Healthy Paws (we're talking minutes here) I received a confirmation email indicating that the claim had been received. The emails stated that it could take up to 10 days for processing, yet I was emailed a second time with a detailed explanation of benefits and the amount that I would be reimbursed. This was for all three incidences. Timeliness was so helpful during these stressful periods. I was even emailed this past instance by the company to ensure that my pet was OK. They even asked if we could give him a hug from them. Caring, and fast fast fast. Don't hesitate, choose this company!

My 6 mos lab puppy, Clark chewed and swallowed pieces of a toy. He ended up spending 2 nights in the vet hospital. Fortunately he was able to avoid surgery. He was treated with IV fluids, antibiotics, and pain meds and I am happy to say he is back to his old self. Healthy Paws had our claim processed within 24 hrs after we submitted the paper work. We got a check 3 days later and then a follow-up email a few days later asking how Clark was doing. Their customer service was exceptional and I highly recommend them for pet insurance!!!

I have 2 dogs, both of whom had been insured under the ASPCA insurance plan since they were puppies. Time after time I had to "fight" with ASPCA over just about every claim. After extensive research of all of the other available options, I switched to Healthy Paws just under a year ago...and, I'm glad I did. One of my dogs was diagnosed with cancer (he's cancer free now!) and the bills, as you can imagine, were quite hefty. I was amazed that less than 24 hours after submitting my first claim I received an email that it has already been processed. My reimbursement check arrived in the mail a few days later. This wasn't a fluke...subsequent claims were processed within hours of submitting them. My only regret is that I didn't join Healthy Paws sooner!

Upon getting our dog, Charlie, two years ago I began researching pet insurance companies and came across Healthy Paws...boy are my wife and I glad we did. We have submitted several (and I mean several) claims over the last two years and each time Healthy Paws has been prompt and attentive. They have always reached out to make sure Charlie is doing well after the submission of a claim. On top of that, each and every claim has been processed in a timely fashion and reimbursement checks sent out within in days...I cannot emphasize this enough. Healthy Paws is excellent about processing new claims and issuing the appropriate reimbursement based upon the coverage we selected. For example, Charlie had some digestive issues a few weeks ago and I submitted two claims as a result. After emailing the claims forms to Healthy Paws, I received emails within an hour or so that indicated each claim was received and being processed. Within a couple of more hours, I received two more emails, one for each claim, that indicated the claims have been fully processed and explanations of benefits were included therein. With three days I had my reimbursement check for each claim in my hands. I'm telling you, you cannot beat this company. They cover exactly what they say they will and never give you the run around. I promise you, you will not be disappointed in selecting Healthy Paws. I mean it...the company is second to none. Take it from someone that rarely writes a review for any compa

My husband and I adopted our first pet in August 2013. Buddy is a 7 1/2 year old Cockapoo who is in good health. We were told to look into Pet Insurance and after a lot of research we decided to go with Healthy Paws. We decided on this company due to the promise of speedy service, great customer service and high payouts with low premiums. Everything that was stated was accurate. Buddy has an issue where he was bleeding when going to the bathroom. He had to go to the pet hospital overnight for monitoring, testing and IV's. This was our first claim and as soon as Healthy Paws received the files from our vet the claim was paid. We received two phone calls to ensure the vet was sending the documentation. We were emailed when the claim was sent. Most surprisingly, we were emailed a few days ago, just to see how Buddy was feeling. I would recommend Healthy Paws to any pet owner due to the no hassle policy who is everything they say they are, and more.