Healthy Paws | Pet Insurance Review

During a routine physical exam, our veterinarian discovered a tissue mass on our dog's spleen and feared the worst. After some preliminary diagnostics, he recommended that the spleen be removed immediately because of the risks associated with a life-threatening internal hemorrhage and the very grim possibility that the mass might be a malignant hemangiosarcoma, an incurable form of cancer, which can only be reliably diagnosed if the entire spleen is sent to a lab. Our dog tolerated the surgery well, and after the stitches removed two weeks later, he was his happy and rambunctious self again. Most importantly, the tissue mass was revealed to be a benign hematoma, for which we are most grateful. Since our dog was a puppy, we had subscribed to the Pet Partners policy offered through the AKC, but when he reached the age of ten, Pet Partners advised us that because of his age, only accidents would be covered going forward. After some research, we found Healthy Paws Pet Insurance, and are very glad we did. Everything but the vet exams was covered, our deductible is low, our claims were settled promptly, customer service personnel are efficient and compassionate, the Healthy Paws Foundation does important work on behalf of dogs less fortunate than ours, and the monthly payment is significantly less than Pet Partners used to charge for more limited plan benefits and a lower reimbursement rate. Many thanks Healthy Paws!

Our puppy was in his exercise pen while I was in the other room. I heard a horrible scream at which just about stopped my heart. I ran into the sunroom and found him screaming in pain. He had tried to move his exercise pen and had gotten his bottom jaw stuck in between the wires on the exercise pen. It broke his baby canine tooth and traumatized his jaw. He required surgery and antibiotics for an infection post surgery. He is now post surgery three weeks and doing very well. Healthy Paw Pet Insurance is wonderful. This is the first time that we have had pet insurance and weren't sure if we really needed it. Healthy Paws was very pleasant and helpful during his need. They have written follow up emails with well wishes and to check on him. Thank you for being there for us Healthy Paws.

I recently sent an e-mail to Healthy Paws just to thank them for their support with pet insurance for my dog Harry over the past months. This company is totally legit. I have had their insurance policy since June 2013 and I couldn't be happier with their customer service, claims process, and the way they honor exactly what the say they honor. Their claims process is flawless with very clear easy to read claim statements showing exactly what is covered and I normally receive an e-mail either the same day or the day after I submit a claim that it is processed and completed. Within a few days the check is in the mailbox. Last year my dog Harry had a condition in his left elbow called ununited anconeal process (UAP) or elbow dysplasia which required surgery to correct. It was a long road to recovery but with the help of Healthy Paws it made the experience much easier to swallow. I don't know how we would have been able to afford this very expensive surgery, but Healthy Paws was there every step of the way and I couldn't thank them enough for giving us the ability to take care of Harry the way he deserves to be taken care of. The thought of bringing Harry back to the rescue where we adopted him because of an inability to afford the procedure was a daunting thought at the time and was the last thing I wanted to do because my family loves him so much. He is a part of our family and has recovered very well from that surgery. I thank them for their support.

After one of our dogs threw a blood clot in her spine, and we spent countless dollars for surgery,etc., I said the next dog we get, we are getting insurance. Did some research and saw that Healthy Paws looked the best, and it was the best thing I ever did. Bella, our 3 year old Great Pyrenees/Golden mix contracted osteosarcoma in her right front "wrist." She had testing and amputation of the leg. I have to say she is doing great now! Healthy Paws has been fantastic through it all! Claims paid promptly, and follow-up e-mails asking about Bella. Just great customer service. I highly recommend Healthy Paws!

Healthy Paws is such an easy, affordable and caring company to work with. I have had several claims with my fragile little Peanut(Shih Tzu). I had him at the vet 3 times in a week and each claim was processed on the very next day! I have already received my first reimbursement check and it's been less than a week. Thank you Healthy Paws!