Healthy Paws | Pet Insurance Review

Late last summer, our 8 year old Maltese was beginning to slow down. With her vet, we decided to go conservative on the treatment, we did therapy (underwater treadmill, laser heat treatment, acupuncture). She responded well to the therapies. However, over the winter, she seemed to have more difficulties. Healthy Paws covers the cost of laser and acupuncture treatments. Since she was getting them on a regular basis, her pain was under control.Finally, last week, she underwent Tibial Plateau Leveling Osteotomy. Healthy Paws paid 80%. My portion was a manageable amount. Yes, there is a recurring deductible (annually) but the fact that alternative therapies are covered; the speed at which claims are processed, and the great customer service makes it a 10!

I have enjoyed working with Healthy Paws Insurance. They let me know when a claim is being processed and when it is complete / check on the way. I found their policies clear regarding pre-existing / regular care vs. items covered. The service has been prompt. Further, they take a personal interest in the client - my pet and myself. I switched to them from another insurer and am glad I did.

I adopted a stray cat at the end of December who was around a year old. I purchased a policy from Healthy Paws in January and thank God I did. Towards the end of February she stopped eating and became jaundiced. It turned out that she had a blocked bile duct that required surgery. Needless to say the vet bills were enormous, but Healthy Paws paid out on my claims within a week, and emailed to see how my little girl was doing afterwards!

My dog recently underwent knee surgery for MPL. Healthypaws covered the 90% that I signed up for. The claim process was so quick and simple. I am very pleased with Healthypaws.

I cannot tell you how happy I am with Healthy Paws!! One of the reasons I went with this insurance was the feedback on the great customer service, ease of submitting claims and speed of receiving the reimbursement checks. I am happy to report that they are all true!! The support and turn around time is far better than human insurance :) Keep up the good work! I have referred many people to Healthy Paws.