Healthy Paws | Pet Insurance Review

We signed up our now 9 year old Shih Tzu/Bichon Frise mix dog with Healthy Paws just about a year and a half ago. We could not be more pleased with their service! Since we signed him up, our usually very healthy dog has had an eye infection, and "blew out" two of his knees, one a year ago February and then the second in July. He had surgery, followed by physical therapy including hydrotherapy for each knee surgery. He is fully recovered and actually moves better than he did previously! Healthy Paws has done exactly as their contract says. They do NOT pay for preexisting conditions, for exams, or for shots or dental cleanings. They DO pay for treating sickness and injuries, and for meds and therapy including alternative therapies. We chose the $250 deductible and the 90% coverage. Their reimbursement checks have arrived within only a few days of the claim being faxed in. We love them and tell everyone we know of our great experience! Please, please read all the details BEFORE you sign up for a pet insurance. Many of the poor reviews shown here are situations that could have been avoided with a little more early diligence!

When I got my puppy, I was weighing the benefits of pet medical insurance or just setting aside an emergency fund. Following a lot of research online, I decided on Healthy Paws due to the great reviews in customer service and the option of an annual deductible (instead of per-incident). Knowing that I have a hyperactive herding breed, I was imagining all the potential ACL surgeries or hip issues that my dog might encounter in his life, so I got him on a plan as soon as possible. I did not have need for them until March, just one month shy of his first birthday. A dog bite at the park on a Sunday sent him into the emergency vet. He required sedation, surgery, and a lot of medication during the follow-up care. I filed a claim with Healthy Paws, knowing that we will not be reaching the deductible (thank goodness I didn't choose a per-incident policy!) and thought nothing more of it. Just a few weeks later, he started having reverse sneezing fits that persisted for more than a day. Back to the vet we went, and they suggested a nasal scope to make sure nothing is stuck up there. The high quote was more than I was expecting, but since I remembered we were almost at our $500 deductible, I did not hesitate to agree. Luckily, he sounded better the next day so we were sent home with antibiotics... which it turns out he is allergic to. After a short stay with the vet, I filed the claims with Healthy Paws and got a reimbursement check in the mail just a week later. Their claims pro

To anyone inquiring to get pet insurance, do not even think twice about Healthy Paws. I have had other insurance and ran into problems with reimbursement due to their little fine print most people look over. Healthy Paws is up front, simple and amazing. I have all my four dogs insured and two out of the four have chronic ongoing illnesses and constant vet visits. Healthy Paws had covered every single incident no questions asked as well as their prescriptions which two of my dogs have to take for the rest of their lives now. For example, one is on seizure meds, normally would cost me $141.00 per month, I pay $14.10 per month. Thank God for this insurance company as my pup could live another 2-4 years. Healthy Paws all the way! Only one I will recommend!

I was hesitant to get pet insurance for my Akitas, Khaleesi & Kingston because she is only 1 1/2 years old & he is only 2 1/2 years old. Now, I'm so glad that I did. Khaleesi tore her ACL ligament while playing with Kingston and required an extensive & expensive TPLO surgery. I can't tell you what a relief it was to know that 90% of the surgery costs were covered by Healthy Paws. I was amazed at the speed in which they processed my claim. I filed it on a Monday, Tuesday they notified me it had been processed and the following Monday I had the check in my hand. They even sent emails to inquire of Khaleesi's recovery and wishing her & Kingston their warm regards. Good service is a priority with me and I can not applaud the people at Healthy Paws enough. Every time I have called or emailed with a question They have always been friendly, helpful & prompt. I recommend them to everyone I know who has a pet. Look no further because you won't find any better.

I decided that I should get insurance on my male pup because he's a big goober. God forbid something happens and I wouldn't be able to afford the price the way things are rising. The next day I felt guilty that I didn't put him Mom on it. Being 7 I figured I couldn't afford her insurance. I checked and promptly put her on it. Thank heavens I did. She came down with pneumonia and had to go to the emergency vet. Healthy Paws was so great to work with and after getting all the information they promptly sent me a check. I'm going to recommend them to my Vet and friends. Thank you Healthy Paws!