Healthy Paws | Pet Insurance Review

Getting Healthy Paws for our young and active Ridgeback is one of the best decisions we've made as a family. She's been sick and recently got hit by a car and without Healthy Paws coverage, it would have been very difficult for us to pay the thousands of dollars in vet bills over the years. Beyond that, the customer service is amazing. If only they could provide medical insurance for us humans! Thank you Healthy Paws for helping us care for our sweet and beloved pet.

I love having this insurance. It is peace of mind for us, with a young dog. It came in handy recently when Silly Dog at a pound of M&M's (he is only 10 lbs) We rushed him to the ER and he had to spend the night. The bill was handled super fast, and customer service was fantastic. This was a first claim for us!

I'm extremely satisfied with Healthy Paws Pet Insurance. My bulldog had a cyst grow unexpectedly under his chin and after a few days it started bleeding incessantly. The vet recommended surgery and some follow up tests. Having had other types of pet insurance over the years, I didn't have high expectations. Healthy Paws processed the claims very quickly and paid 90% after the deductible without any surprises. On top of that, they sent a personal note to check on my dog's recovery. Top quality service and handling. I would highly recommend them.

My puppy of 7 months had to have eye surgery in both eyes to correct entropion. The moment I saw the cost of surgery, I felt a pit in my stomach wondering if my pet insurance company was going to fight it somehow and not pay for it. Nowadays companies are all about making a profit and seem to care little of their customers. To my pleasant surprise, Healthy Paws covered 100% of the surgery and expressed genuine concern for my dog by following up with me to check if my dog was recovering well. Everyone conversation I had with a representative from Healthy Paws was very helpful and extremely nice...very refreshing! I would definitely recommend Healthy Paws for anyone looking for pet insurance. I'm just so glad I picked them because once your pet has a condition, it's considered a pre-existing condition and won't be covered by the new insurance company if you decide to switch.

My female Cairn Terrier, Kenzie, suffered a partial tear of her right rear ACL. Her surgery was on 1/15/14, and the claim form for the services she received was submitted to Healthy Paws electronically on 1/20/14. I received a confirming email on 1/21/14 that the claim had been received and shortly after that (in a matter of a few minutes), I received an email advising that the claim had been processed and the Explanation of Benefits was attached. The total claim was for $2,300 and Healthy Paws advised they would reimburse $1,618. Today, Jan. 27, 2014, my reimbursement check arrived in the mail. I am employed in the insurance industry as a broker, and am extremely impressed with the timeliness and efficiency with which Kenzie's claim was handled. I wish human health insurance carriers were this efficient! I am extremely pleased with Health Paws and would not hesitate to recommend them to anyone.