Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program.
Learn more about Healthy Paws’ plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
I have took their service they are very professional and highly skilled team. They are doing best for me. I highly recommended.
5
out of 5
POSTED:
| BY: Sarah
Super!
Healthy Paws has been wonderful for our dog with allergies and back arthritis! It is such a relief to know that we are able to provide him with all the care he needs to stay feeling his best self!
Healthy Paws has been wonderful for our dog with allergies and back arthritis! It is such a relief to know that we are able to provide him with all the care he needs to stay feeling his best self!
1
out of 5
POSTED:
| BY: G. Alonzo
AVOID HEALTHY PAWS PET INSURANCE
Whatever you do for your pets in terms of Insurance DO NOT GO WITH HEALTHY PAWS OR CHUBB CORPORATION
We have been with Healthy Paws Pet Insurance for years but……………. We’ve been thinking of cancelling the insurance due to their high increases yearly and we almost did cancel it but decided to wait.
The HEALTHY PAWS insurance states on their site that you can make changes to the policy on your own, in order to lower the premium by increasing the deductible or changing the amount of coverage. I knew they were going to increase the policy in two months as they do yearly in October as stated in their email to us ….so, in advance of that increase, because of budgets, being that my husband and I are disabled I went ahead and increased the deductible to get a lower premium that we were comfortable with paying for my two fur babies’ pets.
A couple of weeks later I get an email saying they were increasing the premiums so I called the HEALTHY PAWS to review the changes I previously made and make sure that the changes to increase the deductible and lower the premium were in effect. I was given misinformation by 2 employees, the first employee stated they were escalating the issue and if I did not hear from them then everything was corrected because there has to be an error on their part because I just made changes to lower the premium and it was not reflecting.
I received yet another email about the impending increase so I called again today 10-14-24 and spoke to “CS Julius” no one told me that even though I selected to increase the deductible to lower the premium in advance of the yearly increase in one month, it didn’t matter because the increase was going to go in effect anyway!
Who in their right mind would make changes for one month, knowing that the increase in premium will still go in effect? And not only will your premium increase but the change that you made to increase the deductible will continue to roll in with their increase!
I asked Julius to speak to a manager, I spoke to a customer liaison (so called manager) named “Angel” in Alabama and after all the back and forth. I was informed that she would advise their managers about the employees that did not provide the correct information and they can get re-educated on this information.
She stated she could not change that increase to go back to the payment plan I selected a month earlier. To make matters worse she added that the increase deductible that I selected a month ago to LOWER my premium WILL HOWEVER ROLL OVER to the new policy!
So, in essence I HAVE TO PAY MORE WHILE THE POLICY ON BOTH MY FUR BABIES GOES UP AND THEIR DEDUCTIBLE IS HIGH!! They kept the higher deductible I selected last month but they can’t correct the current premium to reflect the payment I selected last month! She tried to tell me that the website when you make changes to the policy it states that they will not honor your choices when the yearly raise starts, she said a “pop up alerts you to this”
THIS IS NOT TRUE! This did not happen, no alerts “popped up”!
On the basis that this so-called manager named “Angel” could not do anything to correct this issue, or get advice, or try to make an effort to correct this wrong on their part. I decided to cancel both policies!
If you have issues with HEALTHY PAWS don’t count on their employees…they’ll give you misinformation and if you speak to a so-called manager like this, they will NOT help you or even seem interested in making things right. That is NOT good business!! Being an advocate in the health care industry for over 35 years, I make sure that I not only speak out on the positives issues but also the negative ones. I told this so-called Manager that I would be writing reviews on this everywhere I could about this situation! Her answer: “Sorry to hear that”
She could have asked what can she do to help, but NO she didn’t because she didn’t care.
AVOID THIS HEALTHY PAWS PET INSURANCE Company and anything from “The Chubb Corporation”
Read reviews for this company from others like
negative REVIEWS due to rate hikes and people complaining that their insurance was cancelled after their fur baby was diagnosed with a Degenerative Condition of the spine:
Healthy Paws Ridiculous Rate Hikes- Look for Better Pet Insurance Options
I’ve had healthy Paws pet insurance since I first got my dog in 2022 and I don’t plan on leaving them. They have been wonderful. My 2 year old Maltese had a heart attack and I was devastated. She needed a pace maker to live. Her surgery cost was a total of $15,0000. I paid $3000 out of pocket and Healthy Paws paid the rest. They were quick with reimbursement and they were very understanding the entire way. I would totally recommend them. I’m grateful for them and you will be too.
$15 – $90, depending on breed, zip code, age of pet and choice of deductible and co-pay.
Coverage
One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more.
You can choose a co-pay of 10%, 20%, 30% or 40%.
The pay-out amount is based on your actual vet bill.
Payout Limits
No per incident, annual or lifetime pay-out limit.
Deductible
You can choose an annual deductible of $100, $250, $500 or $750*
*Choice depends on age of the pet
Age Limits
Pets must be at least 8 weeks old and under 14 years old at time of enrollment.
Once enrolled, pets can stay insured regardless of age.
Waiting Period
Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.
Exclusions
Pre-existing conditions are not covered.
Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites.
Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable.
With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.
