Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 10,008

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Learn more about Healthy Paws’ plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Shari M.

EXCEPTIONAL!

I have all 3 of my dogs insured with Healthy Paws - and any time there has been a problem with one of them Healthy Paws makes it so much easier to get them the care they need without having to worry about the bills. I have never had a claim that did not have an immediate response and reimbursement within a week at most. They are an exceptional company and I highly recommend them to everyone I know. If I do have a serious claim - they also follow up just to see how my dog is doing. Their service is outstanding and I really like the fact that they work with rescues and donate a portion of their premiums, that they do not have a cap on a claim (as most other companies do) and they are honest about premium increases. The peace of mind knowing that your animals are covered is one less thing to worry about when dealing with an issue or sickness. HIGHLY RECOMMEND THEM! A++++++++++++++
5

out of 5

POSTED: | BY: Jen &

More than insurance, Healthy Paws cares!

After researching many reviews and options, we decided nearly a year ago, to give Healthy Paws a try for our new puppy. The plan was affordable, no crazy exclusions, and offers a high reimbursement level. We wanted to make sure our puppy would be covered in case anything would happen. Let's be honest, pets are family. You wouldn't let a human member of the family just suffer if something was weong, right? We have had 3 claims in the last year due to our pup being a little sick, all unrelated issuea. But the most recent claim was last week, when out dog had aspirated on her own vomit. We rushed her to the vet, where she was listed as steady, but had to remain at the vet for 3 days to treat her beginning pneumonia caused by the aspiration. Her bill came to $600 and again we were so thankful we had insurance to cover nearly all the cost. We are happy and thrilled that we don't have to play the waiting game with her health because of costly vet bills. Healthy Paws gives us the peace of mind that our Penny will always be in great health and good care. The staff is always friendly and helpful. Our claims have always been processed within 48 hours of submission, with the last being processed in less than 24 hours! The claim process is unbelievably easy! Our reimbursement check always arrives in less than a week from claim submission. The best part is the follow-up email to see how Penny is doing. Best investment you'll ever make!
4

out of 5

POSTED: | BY: Dylan Carden

Attentive

Thus far, in our dog's short life (9 mos), Healthy Paws has been an invaluable support for us, which we are very grateful for.
5

out of 5

POSTED: | BY: Paula Perez

Literally a life-saver!

We signed up our now 9 year old Shih Tzu/Bichon Frise mix dog with Healthy Paws just about a year and a half ago. We could not be more pleased with their service! Since we signed him up, our usually very healthy dog has had an eye infection, and "blew out" two of his knees, one a year ago February and then the second in July. He had surgery, followed by physical therapy including hydrotherapy for each knee surgery. He is fully recovered and actually moves better than he did previously! Healthy Paws has done exactly as their contract says. They do NOT pay for preexisting conditions, for exams, or for shots or dental cleanings. They DO pay for treating sickness and injuries, and for meds and therapy including alternative therapies. We chose the $250 deductible and the 90% coverage. Their reimbursement checks have arrived within only a few days of the claim being faxed in. We love them and tell everyone we know of our great experience! Please, please read all the details BEFORE you sign up for a pet insurance. Many of the poor reviews shown here are situations that could have been avoided with a little more early diligence!
5

out of 5

POSTED: | BY: Mary Q

No-hassle claims, great customer service

When I got my puppy, I was weighing the benefits of pet medical insurance or just setting aside an emergency fund. Following a lot of research online, I decided on Healthy Paws due to the great reviews in customer service and the option of an annual deductible (instead of per-incident). Knowing that I have a hyperactive herding breed, I was imagining all the potential ACL surgeries or hip issues that my dog might encounter in his life, so I got him on a plan as soon as possible. I did not have need for them until March, just one month shy of his first birthday. A dog bite at the park on a Sunday sent him into the emergency vet. He required sedation, surgery, and a lot of medication during the follow-up care. I filed a claim with Healthy Paws, knowing that we will not be reaching the deductible (thank goodness I didn't choose a per-incident policy!) and thought nothing more of it. Just a few weeks later, he started having reverse sneezing fits that persisted for more than a day. Back to the vet we went, and they suggested a nasal scope to make sure nothing is stuck up there. The high quote was more than I was expecting, but since I remembered we were almost at our $500 deductible, I did not hesitate to agree. Luckily, he sounded better the next day so we were sent home with antibiotics... which it turns out he is allergic to. After a short stay with the vet, I filed the claims with Healthy Paws and got a reimbursement check in the mail just a week later. Their claims pro

Monthly Cost

$15 – $90, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $100, $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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