Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 7,521

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.9
  • 4.7
  • 4.9
  • Count
  • 35
  • 235
  • 7,521

Updated: June 02, 2024

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Learn more about Healthy Paws’ plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: shirley allen

A Wonderful Surprise

This is my first time to have pet insurance although i have owned dogs my whole life. i recently bought a shitzu puppy and decided to get insurance. i researched on line and found Healthy Paws. It is the best thing i could ever do for me and my puppy. Healthy paws has been terrific as my baby had stomach issues and i had claims not long after getting the insurance. the customer service is excellent and they are open 7 days a week. you are emailed immiediately verifying they received your claim. you are emailed again with explanation of benefits and payment information. you receive the check really fast. they follow up with emails inquiring about your pet which is a really nice gesture. i am grateful i have this insurance and want to thank Healty Paws.
5

out of 5

POSTED: | BY: Nicole C

Never regretted my decision to get Healthy Paws!

I have been a client of Healthy Paws since 2011, and I have never once regretted my decision to go 1) get pet insurance for my dog and 2) to use Healthy Paws for coverage. I did extensive research before choosing them, and I've never thought twice about my decision. They have always been quick to respond claims and I've never had any problems or questions asked about if something qualifies to be covered. They also offer to review your pet's vet records within 30 days and give you a letter telling you what they will not cover (pre-existing conditions). Recently, my dog suffered from persistent vomiting that did not go away until after many tests and treatments. I took him to 3 different vets and he was checked and tested for everything you can think of when your dog won't stop throwing up. As it turns out, the third vet diagnosed him with Inflammatory Bowel Disease brought on by a food allergy. From all these trips to the vet, I filed 7 claims related to this one incident, and Health Paws processed the claims within hours of receiving them from the vet's office. I also had my checks within a week of the claim being processed. Healthy Paws is an all-around great company and I highly recommend them to anyone who will listen.
5

out of 5

POSTED: | BY: Courtney

BEST pet insurance company out there

I recently sent an email (which I've cut and pasted below this review) to the folks at Healthy Paws and wanted to post it here too--along with more detailed feedback about Healthy Paws, because this is one of the best companies I've ever had the pleasure of giving business to--both within and outside of the pet insurance industry. To provide some background for anyone who is trying to make a decision about purchasing pet insurance (a daunting task, no doubt, once you really begin digging into the options), we previously had 24PetWatch for our Boxer (it was a short term insurance policy and we had it for about 2 months right after we adopted her from a local rescue organization). Initially, we thought about renewing the 24PetWatch policy but after dealing with their claims process, we decided to really start researching other companies closer to the time that the 24PetWatch policy expired. I am THRILLED that we did our homework and selected Healthy Paws, and I wish all companies operated like they do. Healthy Paws is, hands down, an absolute pleasure to work with. Since choosing Healthy Paws, we have unfortunately had the occasion to file two separate claims with them and each time, I was shocked by how easy the process was, how helpful the representatives were, and how genuinely concerned they seemed about our dog. I remarked to my husband that I really didn't think companies like this existed anymore--but I'm so glad they do. Their turnaround time on reimburseme
5

out of 5

POSTED: | BY: Robert Wilkins

Why I chose Healthy Paws Pet Insurance

We have four Scottish Deerhounds in our household. Our oldest is Hanna who had her left hind leg amputated (due to osteosarcoma) this past November. She tolerated that procedure quite well. She has had three Carboplatin treatments, then Palladia for the next few months. Although she could not be included, the costs associated with her diagnosis and treatment caused me to see about pet insurance for the others. I evaluated ten pet insurance programs and selected Healthy Paws for its comprehensive coverage and because others ranked them at the very top. Hanna’s ordeal prompted me to enroll the other three in your insurance program. Although I certainly had no intention of "testing" that evaluation with any of our dogs, we are now so very glad to be a part of Healthy Paws because: On February 12th GCH DC Altnamara’s Cappuccino SC (aka Chino) was diagnosed with osteosarcoma in his right hind leg. His best option, at age five and a half, was amputation followed by chemotherapy. His recovery is progressing and his future looks promising. Based on our most recent experience, I offer the following observations about Healthy Paws Pet Insurance: They: • are very accessible and very polite, • are clear about what they need in order to process claims, • are very prompt in processing those claims, • do what they said they would do when we signed up – in other words “no bait and switch” , AND • Customer Service is exceptional (rated 10)! For all of their lives ou
5

out of 5

POSTED: | BY: Deborah Fthenakis

Excellent Service from Healthy Paws!

I researched several insurance companies before choosing Healthy Paws and mainly chose this one because of the coverage for the price as well as the great reviews from other happy customers. I had to take advantage of the coverage only a month after getting the policy due to my dog's apparent fondness for poisonous mushrooms found in our yard. Teddy spent two days at the vet, including monitoring his condition, blood tests and replenishing his fluids needed for dehydration. Fortunately he is recovering nicely. It was such a relief to be able to authorize treatment knowing much of the cost would be covered by insurance. The claims process was simple and quick. I will definitely recommend Healthy Paws to all my friends with pets.

Monthly Cost

$15 – $90, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $100, $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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