Healthy Paws | Pet Insurance Review

I bought Healthy Paws pet insurance when I recently adopted 3 kittens.I have had to file one claim and I was so impressed with how quickly it was settled and how quickly I recieved my reimbursement. I am a receptionist at a Veterinary Hospital, and I recommend Healthy Paws pet insurance to all my clients.

My crazy puppy, Moose, ate some rocks. It all started when he was waking me up in the middle of the night to poop diarrhea. Usually when he has an upset stomach it will only last one night, especially after I give him a pepto bismol tablet. Well he was sick for a week which is not normal for him. One night he threw up a little rock so I thought maybe he was getting better so I fed him, after eating he ate a lot of grass and threw up again, all his undigested food. He had a bowel movement where he pooped out a big rock (poor Moose). I took him to the vet and they did x-rays and found little rocks which he would be able to pass but there was two big rocks that would not be able to pass. Moose needed surgery to remove those rocks :( . I am so happy that I had Healthy paws pet insurance for Moose. I had to put in claims before for his ear infection and had a scare before with him eating stuff and getting x-rays. The experience that I have had with healthy paws is that they are fast and reliable. When I was looking around for pet insurance this was the company that had the best reviews. I made a joke to myself when getting the insurance for Moose "I know he will eat something one day that will require surgery" well he did! I cannot stress enough how important it is to have insurance for your pet because their medical bills are pricey and add up. My claim was over $1,000.00 , it was scary but what had me stay calm was that I would be getting reimbursed quickly and would have a tig

My 6 year old Golden Retriever tripped in a hole while running and popped his hip out of place and tore his ACL. Healthy Paws was so extremely helpful during this whole process and would always keep me in the loop through emails or phone calls. I would always get notified when they received my paperwork or if something was missing. Once everything was processed, I was shocked to see how fast my reimbursement check came in the mail. I could not be happier with their amazing customer service.

Last weekend my dog ate an entire tray of brownies and almost died. Luckily, we were able to get her to the emergency room fast enough and they were able to save her life. She did have to spend the night in the hospital though which led to a bill of nearly $1,000. I filed a claim with Healthy Paws the next day, the claim was processed within 2 days no questions asked, and I received a claim check within the same week. Knowing that I would be getting reimbursed from my pet insurance, knowing that it would be a hassle-free process, and knowing that I would be getting the check in the email within days made an extremely stressful situation a little bit better. I really appreciated Healthy Paws speed and their understanding that the last thing a pet owner would ever want in this type of situation would be to get any push-back or delay from their pet insurer. I would (and have) highly recommended Healthy Paws to all of my dog-owning friends.

I was very skeptical at first but took the plunge anyway and now I am just so happy we enrolled our puppy - baby- with Healthy Paws. There is just so much choice out there but what I liked was so many positive reviews & excellent customer service. I chose $100 annual deductible and 90% coverage. A few months after we enrolled our baby needed surgery! I was so upset and really anxious because there is no way we can afford the surgery. I was so anxious worrying if Healthy Paws truly would cover my pup. I made lots of calls and sent emails only to be reassured that he was covered and things would work out ok. I was still nervous up until I received the first check! We were just so relieved! Healthy Paws covered everything - his surgery, x-rays, labs, pretty much everything just not the Vet/ specialist fee. They have really come through for us. Healthy Paws is really quick about getting claims processed. I really couldn't believe how lightning fast they were! FIRST CLAIM - submitted via email my pup's entire medical history and a few days later I received an email from Healthy Paws "Claim In Process” & within 10 days I had an email saying "claim processed" with a link to the EOB and 2 days after I received the check in the mail. SECOND Claim – submitted via email. Same day I received an my claim was "In Process” - THREE hours later I received another email "Claim Processed" with a link to the EOB and a few days later I had the check in the mail.