Healthy Paws | Pet Insurance Review

While petting Brewster I found a lump on his paw and neck. The vet did a smear test. The test results indicated cancer cells for the lump on his paw and inflammation on his neck. Both lumps needed to removed and biopsied. I called Healthy Paws since I never submitted a claim prior. They were very supportive, reassuring and knowledgeable about Brewster’s coverage. I submitted two claims one for the smear test on the other for the blood work (needed for surgery). I expected these claims to take a long time to process since Brewster is 7 and Healthy Paws needed to review his medical history. I was pleasantly surprised to see the claims were processed within a week and check was received shortly after. The next claim was for his surgery, they processed the claim the day I submitted it. A check was received about two days later. I also received a follow up email from Healthy Paws just to see how Brewster was feeling and wishing him well. I am so happy that I choose Healthy Paws. I could not ask for better service. The process to submit claims is very easy; claims can be emailed, uploaded or mailed. Forms can be downloaded from their website. The EOB's provided are very easy to understand. The coverage was exaclty what I understood it to be and hassel free.

I was told my little yorkie would be covered when I traveled to my vacation home in St Maarten. After three years I finally made a claim and I was told no coverage out of USA. I feel ripped off.

We rescued a young pup last year only to find that he liked to swallow things that weren't meant to be swallowed. Seeing the writing on the wall I decided that maybe we should look into pet insurance. I found a site online that compared a number of pet insurace companies and Healthy Paws had good ratings, so I chose them...and I am so glad I did.I enrolled the young pup at the $100 deductible, 90% coverage rate, then thought maybe we could afford insurance on our older dog, Murphy, a 10 year old dachshund. To my surprise, the cost was almost the same as the younger dog's, although I did choose the $500 deductible, 70% reimbursement. What a fantastic stroke of luck that turned out to be, because Murphy ruptured a disc in his back that required a MRI and then emergency surgery. The people at Healthy Paws were wonderful. The web-site is easy to use and speeds up the claims process tremendously. I received E:Mails to keep me up to date on the process, to request additional information, to let me know the claim was processed etc. and still just to check on how Murphy is doing. Wonderful people, wonderful company...I'm a customer for life!

Our one year old golden retriever puppy recently had to have surgery on his leg, which was approximately $3000, along with medications and other fees. We submitted all of the paperwork to Healthy Paws and in less than two weeks had checks in the mail to cover the costs as determined in our plan. They even sent a follow-up email to us asking how the pup was doing. It was very easy to communicate with them and they were very prompt and covered everything they claimed they would. I was very impressed and will continue to use Healthy Paws.

My new puppy Charlie at 4 months developed a cherry eye. We were told by specialist that we should wait, and make sure it did not happen to his other eye. We waited until he was 9 months and the eye fixed, I obtained Healthy Paws Insurance when Charlie was diagnosed with cherry eye. This was considered pre-existing condition, which I understood and was not covered, but was so glad I did get the insurance when he was 4 months, because he later developed entropion of the eyelids and required 2 additional surgeries, which cost over $3000.00. Healthy Paws Insurance covered 90% of both surgeries after 250.00 deductible, which was incredible. The financial burden was lifted by having the insurance and I could focus all my energy on my baby, Charlie. Thank You again Healthy Paws for helping during a difficult time.