Healthy Paws | Pet Insurance Review

I decided to get my pup insurance and thank god for that. I filed a claim for his surgery and received payment for it not even a week later. Not to mention their care for my pup, they actually sent me a personalized email pertaining to the recovery of my dog, really felt refreshing to know they care. Amazing service!!Thanks healthy paws for taking care of my puppy!

I have two 4 yr. old Pit-mix girls, Hapa and Koko. (Sisters) they're active and play hard. One day while playing, Hapa suddenly stopped and limped over to me in obvious pain. I thought "Oh No!" I figured it was a cruciate injury because I had just gone through double TPLO surgeries for both of Koko's back legs.(just made 1 yr.) I took her in and her X-rays proved me right. After Koko's surgeries, which added up to around $10,000 at least, I looked into insurance for them. I found the good reviews and reasonable prices of Healthy Paws to be worth my investment. My husband wasn't so keen at the time, but boy is he sure happy now! There was a bit of confusion and frustration on my part at first. I'd never filed a claim in my life, let alone for my dog. Being the first claim, Healthy Paws needed Hapa's complete medical records. There was a bit of back and forth with the vet. They said they faxed everything and I'd get an email from Healthy Paws saying the records were incomplete. After the second and third notice and seeing the vet records in person saying they were faxed and faxed again. I'd call Healthy Paws and because of the time difference here in Hawai'i, the person would take a message. But then when they'd try to call during their business hours, I'd be at work and couldn't take the call. (My husband and I rappel off of waterfalls) I'm thankful for Healthy Paws persistence, because eventually everyone connected and the records were received and the claim was being pro

When we first decided to get pet insurance, I did lots and lots of research. I was so wary about all of the companies I was looking at. The ones with the best payouts had not so great reviews. I came across Healthy Paws when I was looking through my AAA magazine, and was very pleased with all the positive customer service reviews I saw. Almost 2 years later, I want to add to those positive reviews. From the beginning they have been amazing. The spring following our sign up with Healthy Paws, Seamus began showing symptoms of allergies. He had to be tested, diagnosed, and put on a daily serum. None of this was any problem whatsoever. Every claim was processed and mailed out within 48 hours. There was never any surprises either. My latest experience is what really made me want to share my experience with Healthy Paws. About a week and a half ago Seamus began throwing up. At first it seemed like an upset stomach, but two days later he was in surgery. He had a piece of a toy stuck in his intestines that needed to be removed. He came home the Sunday of Memorial Day weekend. That was when I used the Healthy Paws App to take a picture of the invoice and file my claim. Within an hour, I received an email that the claim was being processed. Tuesday, the check was in the mail. From what I've heard of other insurance companies, even if it wasn't a holiday weekend this turnaround time was fabulous. Everything was covered. They even sent an email sending Seamus well

Healthy Paws is by far the best pet insurance out there. They are NOT all the same. I had VPI for many years and they didn't come close to covering what Healthy Paws does. I receive my reinbursement check from Healthy Paws within 1 week and the claims process is super easy. VPI made everything a difficult process and only ended up covering 30-35% of my actual bills. With Healthy Paws, I get reimbursed 90% of my actual bill not according to an unrealistic "benefits schedule" like VPI. I will insure every pet I ever own with Health Paws without a second thought. Because of Healthy Paws, I was able to get my Bulldog a hip relplacement I could not have otherwise been able to afford. I usually don't spend the time writing reviews, but I really want people to know that Healthy Paws is the best pet insurance they will find. Even if it costs a few dollars more, it is absolutely worth it. I truly can't say enough good things about this company - I am so happy I found them after my terrible experiences with VPI.

Healthy Paws has been great for us! Denali was diagnosed with a problem in her front legs which required surgery. We have completed the first of two surgeries to correct the problem, and in a couple months will be going through her second. So far Healthy Paws has been amazing. We send in the invoices for whatever she needs, and within the same day we get an email letting us know it's being processed, and then another email, usually later that same day saying it is completed! There have been no coverage issues, everything is exactly as it was described! Even after her first surgery, I got an e-mail a few days later from Tim with Healthy Paws just to ask how Denali is doing. It felt like very personal service. I would suggest Healthy Paws to anyone and everyone who gets a pet.