Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 10,008

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Learn more about Healthy Paws’ plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Dietlinde Davis

Excellent service

The only reason the claim took more than 3 weeks was because the vet did not give me my dog's complete medical record to send with the claim. This was his first claim since he was put on the insurance. Otherwise, the claims I have submitted have been done in a timely manner (I have another dog that has allergies).
5

out of 5

POSTED: | BY: BB Hill

Awesome Customer Service

The Healthy Paws staff is amazing! They checked in by e-mail on how Jack was feeling. They processed my claim in 30 minutes after I sent them all the paperwork in pdf format by e-mail! I’m was blown away. And the check came in less than a week. It really is wonderful to have this kind of support, especially during a time when you’re worrying about your beloved furry friend.
5

out of 5

POSTED: | BY: Bill Monroe

Caring, swift and accurate!

Healthy Paws claim service (I used online) is very simple and easy to use, requiring minimal effort and time to submit the claim form. Their response to my claim was almost immediate, assuring me my claim was received and accepted, and they continued to keep me informed until they had settled the claim. I don't know what else I could or should expect from an insurance company. And then, they sent me a personal note wanting to know how my pet was recovering from the ordeal -- good folks, someone's paying attention.
5

out of 5

POSTED: | BY: Robin Novello

Immediate claims turnaround, with genuine care.

My dog, Chip, had to spend two nights in emergency care with severe stomach issues and dehydration from undetermined cause. Healthy Paws walked me through what would be covered -- pretty much everything other than the exam and deductible, including ultrasound diagnostic testing! And, all I had to do was snap a photo of my invoice to file my claim electronically. My reimbursement check was processed before Chip finished her anti-biotics! The representatives I spoke with and who sent the claim payment information all asked about Chip and how she was doing in every conversation. It was a very supportive experience all around.
5

out of 5

POSTED: | BY: Allan Kaplan

Performs as Advertised

As a consumer protection attorney with over 20 years experience I am very attuned to whether or not a business performs as promised. Healthy Paws offers pet insurance with an annual deductible that pays a percentage of the price your vet charges you for services. There is no argument about the value or the cost of the services provided so long as they are provided by a licensed vet. They process claims which can be submitted directly on line quickly and hassle free. Plus they have a caring attitude. I am a satisfied customer.

Monthly Cost

$15 – $90, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $100, $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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