Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 10,161

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Learn more about Healthy Paws’ plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Nilton Da silva

Don't sign up for this company bad service

Don't sign up for this company they are scamm you'll pay for the insurance and they will never send you a check for when you use it I spent 1600 on my dog and 800 on my cat has been 4 months and no checks I'm tire to call them everytime they keep asking for addition information and on tome they lost everything I had sent as ked me to send again . I lost how many time I called them and never get the problem fixed but they keep charging me every month . I'm not satisfied at all

POSTED: | BY: Healthy Paws Customer Service

As per the policy we do require medical records for all enrolled pets in order to process claims. At minimum we require the notes from the enrollment exam as outlined in your policy. When you enrolled online and prior to completing the enrollment process, you were asked and checked off a box noting that an examination was performed within a specific time frame based on the age of the pet you were enrolling. When an enrollment examination is not performed prior to enrollment or during the waiting period, this will affect the last day of the waiting period. Not having an enrollment exam may result in the denial of claims related to any signs and symptoms that are present at the time of the exam. Claims denied for pets due to a lack of an enrollment exam are denied under the policy's waiting period exclusion, which is currently the case for your pet. If your baby has *any* prior vet visits to the one noted in our customer care team’s email to you, let us know.

5

out of 5

POSTED: | BY: Kayla Branch

Healthy Paws is great!

Healthy Paws is great! We have used them for both of our dogs since they were puppies. They have saved us SO much money for smaller medical issues over the years. Recently, our dog had to have ACL surgery which cost $6000- Healthy Paws covered almost all of it. They also refunded us via direct deposit in 2 days. I am very pregnant, so this was very helpful to get the surgery paid off quickly. Their website is quick and easy to use. They even checked on my dog after the surgery. Would highly suggest!
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5

out of 5

POSTED: | BY: Kayla Branch

Great Pet Insurance!

Healthy Paws is great! We have used them for both of our dogs since they were puppies. They have saved us SO much money for smaller medical issues over the years. Recently, our dog had to have ACL surgery which cost $6000- Healthy Paws covered almost all of it. They also refunded us via direct deposit in 2 days. I am very pregnant, so this was very helpful to get the surgery paid off quickly. Their website is quick and easy to use. They even checked on my dog after the surgery. Would highly suggest!
5

out of 5

POSTED: | BY: Lisa Laventure

My shih tzu

My shih tzu, Loki, developed an autoimmune disease that was expensive to diagnose and was treated with expensive medications for a while. More recently she needed surgery on both knees. If I hadn't purchased Healthy Paws Pet Insurance I could not have afforded to care for my beloved pet. I am so grateful to family who insisted I get pet insurance. It takes less than a minute for me to file a claim and Healthy Paws reimburses me within two days.
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5

out of 5

POSTED: | BY: Jessica Moise

Healthy Paws Makes Claims Easy

Our four and a half year old dog seemed "off" and was going to into his crate, facing the wall multiple times a day. We discovered that he had a badly cracked pre-molar causing him pain. The surgery to remove it was expensive; about three thousand dollars, but only a couple of scanned documents and a few weeks weeks later Healthy Paws reimbursed two thirds of the cost. And our little love is back to his smiling happy self. Human health insurance companies could learn a thing or two from Healthy Paws.
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Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance detail
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.
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