Healthy Paws | Pet Insurance Review

Healthy Paws has really been a blessing for us with our little guy, Jake. Submitting claims couldn't have been easier and everyone we corresponded with was very friendly and compassionate - you can tell they truly care about their customers. Jake is 100% recovered from his bladder surgery and it's such an amazing feeling knowing that you can take care of you pets without having to mortgage your future! The reimbursement came much sooner than I anticipated and our first experience with Healthy Paws was nothing short of amazing!

We were out of town during Memorial Day weekend when Gizmo ate a piece of diet gum containing xylitol. This required an overnight stay in an emergency pet hospital, extensive tests and treatments and follow-up work once we returned home. Healthy Paws walked us through the paperwork, stayed in constant communication in regards to the information they needed and answered every question we had. Not only that, they inquired as to Gizmo's well-being many times during the process. Payment was faster than we'd expected. We are extremely pleased with our experience.

After having dogs previously that had put us into credit card debt that took us years to get out of we decided to jump in and try pet insurance when we adopted our next dog. We have no regrets since deciding this and have even signed up our second dog. Each time we file a claim the speed at which it is resolved is incredible and every person we have dealt with has been the utmost professional. We can't be happier and we gladly recommend this company to all of our family and friends for their pets.

My cat was shaking her head and scratching her ear for about two weeks. Antibiotics didn't work, so I took her to a surgeon who informed me that she needed a ventral bulla osteotomy. I scheduled the surgery for the next day, but was worried about how I would pay for it. I contacted Healthy Paws several times that day and while they could not pre-approve the surgery, they were very responsive and told me that it would likely be covered. After the surgery, I submitted the invoice and my cat's medical records, and Healthy Paws quickly processed and approved my claim. I am very happy with how quickly the claim was processed.

I decided to get pet insurance for our new puppy Charlie who was about 8 months at the time (13 months now) and we found out very quickly that we was very active so we decided to be safe in case he hurt himself in the future. I looked around on the Internet and reviewed several insurance companies and decided on Healthy Paws because they covered major injuries and they were affordable. Well wouldn't you know a couple months after getting insurance, Charlie hurt his leg. We took him to the doctor who diagnosed him with medial patella luxation and in order to correct the problem, Charlie would need surgery. We submitted our first claim for the consultation which includes x-rays and anesthesia (~$300). Since this was our first claim I submitted all of Charlie's records with our invoice. A rep from Healthy Paws called within a couple of hours to go over all the paperwork and then they filed the claim with an adjuster. Within 7 business days the claim was processed and since we had a $250 deductible our deductible cover the expenses covered by Healthy Paws. About a week later Charlie had his surgery. After the surgery I submitted the claim for this invoice (~$1,200) and I was very amazed by how fast the claim was processed. In less than 24 hours after submitting the claim, I received an email stating that the claim was processed and completed and a check would be mailed to me within a couple days. I received the check yesterday. To step things up even more, a Healthy Paws r