Healthy Paws | Pet Insurance Review

I read all the reviews both personal and business ratings by companies such as Forbes. What a surprise it was to make my first claim in almost four years for my dog and get the “ run around”. I made the claim the middle of June and was assured that this claim would be reviewed by this past Wednesday- 7/ 20/23. Several phone calls and faxes prior to this have been made. Today is Thursday and of course no response to have this claim settled has been offered. (all necessary paperwork has been sent twice ) My payments have been made on time ( drawn from a credit card) and I expect service to live up to their commitment ( usually 2-3 days processing time per their website). I have no recourse but to warn others of the false claims Healthy Paws makes. I am retired and I chose this policy so that I would not have to “ worry” about giving my dog the best care possible even with my being on a limited budget. I wanted that reassurance of a healthcare plan that would take care of my “ loved “ friend if unexpected occurrences happened. I have not received that help or assistance Please be warned and look at other policies . Our “ furry” friends deserve better!! I’m hoping that these comments will be published.

healthy paws is not to be trusted They accepted to insure our super healthy dog 2 years ago. They requested health docu,ments that we submitted and we have paid them ever since. We never filed a claim until today because our dog had a fox tail accident. Suddenly they don't know if our dog is healthy and they need more medical records that they never mentioned before, so basically they just take your money for years and then once you have a problem make it impossible to get a reinbursment. You will only find out how dishonest and deceiving this health insurance is when you file your first claim! Even if your dog is super healthy and it is 100% obvious the problem was just an accident. Dont fall for this scam. I REGRET having this insurance!

I wish human insurance was this encompassing and easy. I've have 3 cats insured and they've always been there for me. They are quick with your claims and clear in their explanations. And most importantly, they really care about your pet (and you!). Their customer service is excellent and empathetic. I can't recommend them enough!

Very bad company seems they do everything to not pay you back I've been more than 2 years with them I file 2 claims of 1600 never got a penny back They keep asking for additional doc and keep closing the claims I called them many times no success If you want get scammed chose this company Go to bbb and look their review there

I'm always a bit cynical about insurance companies and their coverage, but I could fill a page with accolades for Healthy Paws.We took our cat Aspen to our vet because he was having a problem urinating, he was diagnosed with bladder stones which required surgery, ended up being two surgeries because some of the stones were attached to his bladder. We filed two claims, one for the original diagnosis and one for the two surgeries and two night stay at the vets. Both of these claims totaled $7164.68 and Healthy Paws covered $6911.07 of this and paid 90%, for a total of $6219.96 and received the first check in about a week, did automatic deposit to my checking account for the second payment and had it in about three days. I wasn't even expecting half of this. Also, Healthy Paws has contacted me at least twice checking on how Aspen is doing. I know nothing about other pet insurance companies, but I do know about Healthy Paws and I can't imagine that there is anyone better, if as good. Thank you Healthy Paws!