Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 10,159

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Learn more about Healthy Paws’ plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

VETERINARIAN: Bergen County Vet

POSTED: | BY: Stephanie Jacobson

Healthy Paws is THE BEST

We have three amazing dogs who have, unfortunately, had some bad luck - including a life-threatening GDV emergency surgery. We have never, ever not been able to treat because Healthy Paws has our backs, always. They have not only ALWAYS covered what they should, but have treated me with care and compassion during times of high stress. They're submission process is easy, they pay back quickly, and most importantly, they allow pet parents to ensure they're animals are safe. We should never have to say know or guess whether to treat. Because of Healthy Paws, we've been able to keep our animals healthy and ourselves financially protected. ALWAYS GET INSURANCE...and get Healthy Paws.
5

out of 5

POSTED: | BY: Kathy Kuzniar

Best Insurance for Pets

I have had Healthy Paws since both of my Shih Tzu's were puppies. Both have had substantial vet bills. Healthy Paws has reimbursed on vet bills promptly and it couldn't be any easier to file a claim. Premiums have increased only minimally so far. I am so pleased with Healthy Paws!!
4

out of 5

POSTED: | BY: Anthony

Long time customer

I have been a customer with Healthy Paws for over 7 years now and unfortunately they have gone from excellent to a headache. Claims that were covered in the past now are no longer covered. The constant having to call their customer service and fight has become exhausting. They have turned into the typical insurance company, denying claims and hoping that people won’t call and dispute it. On top of that my rates have doubled from the quote they originally gave me. I understand that they have to keep up with inflation but again the constant aggravation of calling about every claims has just not made it worth the hassle.I used to recommend them to family and friends but not anymore. *edit Since posting I had a rep reach out to me and explain the coverage and benefits. While I still feel exams for specific bloodwork (bloodwork based on his current covered disease ) should be covered I understand now that it is not. Thank you again for reaching out.
1

out of 5

POSTED: | BY: Shirley Rau

BEWARE—Total Rip Off

We’ve had HP for 7 years…never filed a claim. We filed a claim recently for allergy treatment. Rejected initially as a “wellness visit”. Revisited after I complained. One week later premium increased from 250 to 550 a month.

POSTED: | BY: Healthy Paws Customer Service

Shirley - We truly appreciate you being part of the Healthy Paws family for over 7 years. We're glad that out team was able to correct the error and process your claim. Annual reprices are scheduled once a year on the policy's anniversary date for all policyholders and insurance regulations require that we send out a notice to our clients whenever there is a plan change. It was coincidence that you received the plan update email after your claim was processed. We understand your concern and would be happy to review your account and discuss your pending premium increase with you in greater detail. Please call us at (855) 898-8991 and we will gladly answer any questions you have regarding the factors that went into your premium increase.

5

out of 5

POSTED: | BY: Me

Expressing Appreciation for Healthy…

Expressing Appreciation for Healthy Paws' Support for My Service Dog. I am writing to extend my profound appreciation for the remarkable support your team at Healthy Paws has consistently offered. I am particularly grateful for the attention and care that my service dog, has received. My companion and service dog is not just a well-trained working dog, but also my closest companion. He serves as my eyes, providing essential support given my limited vision, and greatly aids me in managing my other disabilities. However, lately, my best friend and service dog has been under the weather and is currently under medical attention. Notably, his medical condition has attracted a collaborative response from veterinary specialists spanning Washington, Oregon, and even as far as the UC Davis Veterinary Teaching Medical Center in California. All of them are working tirelessly to aid his recovery, and we are hopeful for positive results. In all of our interactions with these professionals, Healthy Paws Insurance has been prominently listed on service dog companion intake forms. Often, I am asked about the quality of service provided by Healthy Paws. My answer remains constant and resoundingly positive: aligning with Healthy Paws has been one of the best decisions I've ever made. The exceptional care and support my best companion service dog and I have received from Healthy Paws have made a significant difference in our lives. Therefore, I take this opportunity to express my deepest gratitude for your services. It is comforting to know that as we navigate this difficult time, we can rely on the unwavering support from the Healthy Paws family. Thank you once again for your extraordinary commitment to my dogs health and wellbeing.

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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