5
out of 5
POSTED: | BY: Aimee Dankmeyer
Claim processing with compassion and care!
I have been a customer of Healthy Paws for 3 or 4 years. I have both my labs covered, and unfortunately I have had two substantial claims. Most recently with a major life threatening condition that required a costly emergency surgery.
Healthy Paws is there when you need them. The claims processing is easy and straight forward. You can estimate exactly what you will be responsible for and what Healthy Paws will cover. But that is not the best part of Healthy Paws.
It is the employee's constant caring and compassion for you and your pet that comes through in every interaction with them. They are quick to communicate with you where your claim is every step of the way, and a check arrives in 7 to 10 days (initial claims take longer due to complete record review).
Even after your check arrives, they continue to communicate with you to see how your beloved pet is doing. I could go on and on about the great care and service our family has received from Healthy Paws. However, I think my tendency to tell everyone I know about them says it all. If you are looking for an insurance company to be there when you need them, and to make difficult times easier look no further than Healthy Paws.
One Very Satisfied Customer,
Aimee, Ryder, and Bentley Dankmeyer