Healthy Paws | Pet Insurance Review

We had quite the whirlwind of a week with our 4-year-old French Bulldog. She had some respiratory issues early on and then some gastro issues later, which required surgery and various procedures. Could not be happier with Healthy Paws; they have been great and made a very difficult situation a little bit easier to manage. Customer service, the ease of the claims process, and continued follow ups on our pet's well-being are above and beyond what we would have expected when we first got pet insurance. Have and will continue to recommend to others.

Submitting claims and talking with the company for questions/clarifications is easy and quick

This company would rather lose a member than recognize that it has internal process issues. They are unclear in their communications and are only focused on their bottom line. They took around $400 in premiums and provided nothing in return. Everything my dog has ever experienced is a preexisting condition. I only found this out after 3 months of trying to get my claim reviewed. This place is a scam as evidenced by its poor reviews. I asked for a full refund following their terrible internal processes and insane list of what they wouldn't cover (e.g., allergies, tooth care, eye care, etc.) because she has experienced them at some point in the past. My dog has ZERO health issues but the little things she has grappled with render her without coverage. Run, don't walk, to Spot Pet Insurance. They will, undoubtedly, try to provide a pithy response about fairness when they've been anything but. They are just words. Their lack of action speaks volumes. I hope the $400 was worth it, HP.

I will definitely recommend Healthy Paw to anyone who is searching for a pet insurance plan. I chose Healthy Paw because it is the pet insurance plan with the most prestigious reviews on a Chinese social media platform Xiaohongshu (The Red Book). My cat was diagnosed with urinary blockage one month ago, and we have brought him to the ER & primary care several times since his issue was a little bit complicated. To be honest, I didn't expect Healthy Paw to be able to deal with my claims effectively. This is because I thought the total cost is relatively high (about $6000), and I know some of my peers who purchased pet insurance from other companies faced difficulties while processing their claims with relatively high amounts. My friends told me that it may be possible that insurance companies will purposely keep delaying the process or even deny it. So I even told myself not to be too surprised if my claims will not be processed. However, that's totally not my case with Healthy Paw. Healthy Paw processed all the claims for me. I really want to thank Healthy Paw for the protection it gives me. Just like Tim, a staff from Healthy Paw, told me, the Healthy Paws plan can play a part in assuring that our pets have access to the best available medical care. I will definitely recommend Healthy Paw to my other peers.

I will definitely recommend Healthy Paw to anyone who is searching for a pet insurance plan. I chose Healthy Paw because it is the pet insurance plan with the most prestigious reviews on a Chinese social media platform Xiaohongshu (The Red Book). My cat was diagnosed with urinary blockage one month ago, and we have brought him to the ER & primary care several times since his issue was a little bit complicated. To be honest, I didn't expect Healthy Paw to be able to deal with my claims effectively. This is because I thought the total cost is relatively high (about $6000), and I know some of my peers who purchased pet insurance from other companies faced difficulties while processing their claims with relatively high amounts. My friends told me that it may be possible that insurance companies will purposely keep delaying the process or even deny it. So I even told myself not to be too surprised if my claims will not be processed. However, that's totally not my case with Healthy Paw. Healthy Paw processed all the claims for me. I really want to thank Healthy Paw for the protection it gives me. Just like Tim, a staff from Healthy Paw, told me, the Healthy Paws plan can play a part in assuring that our pets have access to the best available medical care. I will definitely recommend Healthy Paw to my other peers.