Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 10,033

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Learn more about Healthy Paws’ plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Jessica

Excellent Customer Service

I cannot say enough good things about Healthy Paws Pet Insurance. I have made multiple claims and have always received prompt service. Most recently my Theo had an accident resulting in throat and respiratory difficulties. He needed to be put under anesthesia and kept overnight in the Animal Hospital. During this stressful time I was able to have some piece of mind that I had Healthy Paws Pet Insurance to help cover the costs of treatment. I heard back from them within 24-48 hours regarding the approval of my claim. To my surprise I received a follow up email from a Healthy Paws Representative checking on Theo and asking how he was feeling. I was blown away by the personalized customer service provided by this company. Like many others, prior to deciding on a Pet Insurance Company I exhausted myself doing research and reading reviews. I can definitely say that I made the correct choice in going with Healthy Paws. I would recommend them to any Pet Owner. I continue to be blown away by their excellent coverage and their superior customer service. Thank you Healthy Paws!
5

out of 5

POSTED: | BY: Catherine

Wonderful Experience

I had a fantastic experience. My dog spent 4 days in the hospital. Since it was quite expensive I was hoping to get payment back from his insurance quickly. I submitted the bills and the turnaround was very quick. The customer service was fantastic. They kept me in the loop the whole time. I would definitely suggest Healthy Paws to anyone.
5

out of 5

POSTED: | BY: Barbara Stovall

Healthy Paws 10/10 EXCELLENT!!

This is the second time this year, our terrior Ralph had surgery, first for a hernia repair and just a week ago for patellar subluxation repair. I am so pleased with Healthy Paws. After I file the claim, I got the check within a week. I have the $250 deductible and pay 20% and it works out very well. I love the personal touch I get from their nice emails checking on my pup. I believe they truly care! I was told they all used to work in a Veterinary office, but when working for Healthy Paws they have no contact with the animals and miss it. So I send pictures of my babies to them and they are very happy to get them. I would recommend them to anyone, and I do to my friends. I'm very happy with them!
5

out of 5

POSTED: | BY: Kim Teri

One Happy Customer

My dog Katy had a procedure to do a root canal. Post surgery - claim was submitted and I was reimbursed the 80% in approximately 3 weeks. Fantastic! What I love about Healthy Paws besides being reimbursed in a timely manner is their accessibility, caring and helpful over the phone and I experienced wonderful communication with them. Their emails of concern over our Katy was so appreciated. I feel the representatives of Healthy Paws definitely strives to go over that %100 of effort. There is a reason I have 3 of my canines with this program. Thank you Healthy Paws.
5

out of 5

POSTED: | BY: Robin Sylvestri

Great and affordable coverage!!

I've used other insurance companies before for my pups and while they are good, healthy paws is the best!! Customer service is always friendly and knowledgable about whatever I'm calling for. They are straightforward about coverage. There are no surprises with what is and is not covered. My dog recently went into a major surgery to have his knee reconstructed due to an acl tear. While I was expected to pay the costs upfront, I knew exactly what my reimbursement for the surgery would be. With confidence that healthy paws would send the reimbursement quickly, I was able to use a credit card knowing that I would have the reimbursement check in my hard before I even got the credit card statement! I brag about healthy paws because when I tell people how great the insurance is they are amazed! Best part is... It's totally affordable and so worth the minimal money paid each month to have peace of mind my babies will be taken care of! You can also personalize coverage as far as yearly deductible and reimbursement rate to make it a few dollars cheaper or more expensive each month based on your needs. Thank you healthy paws for making this surgery possible because without you it wouldn't be happening anytime soon!!!

Monthly Cost

$15 – $90, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $100, $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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