Healthy Paws | Pet Insurance Review

I have never felt so supported by an insurance company. The folks at Healthy Paws not only processed my claim in a flash (check received in under a week), which was amazing. The system is simple to use, materials required are appropriate and not onerous in any way, and communication very clear. Most touching are the personal touches,emails following up with me to see how Kinley (my dog) was doing after her extensive surgeries.

My dog chinook had emergency surgery on Nov 30th. The bill was 30 something shy of 6000.00. The claim was submitted and paid (minus deductable and my percentage)within a week. I had to use credit cards to pay the hospital up front but I wasn't worried because I have Healthy Paws Insurance.I know i would be able to pay the cards off and not be in debt. If it wasn't for the insurance i would not have been able to afford the cost and we know the outcome of that. I will tell you Chinook is my Christmas Miracle and I thank Healthy Paws to the bottom of my heart. I did reaserch before I chose Healthy Paws. There is about 13 diffrent plans out there and Healthy Paws is the best and affordable. I am so glad I have it. I also have 2 cats that are covered. the claims are paid out fast and no questions asked. THANK YOU HEALTHY PAWS

Our lab ended up needing emergency stomach surgery to clear a blockage. At every step of the process attempting to diagnose her, it was a huge relief knowing exactly how Healthy Paws coverage works. No sneaky tricks, no after-the-fact exceptions for "genetic" conditions, no average allowable prices which have no bearing on reality. We know what pre-existing conditions of hers will not be covered, and aside from deductible and office fees, everything else for our plan is actual 90% reimbursement for actual expenses paid. We could make treatment decisions based on what she needed, without the added stress of worrying about what each thing would cost -- or even if it would be covered. Upload a PDF of our invoice and a check arrives a few days later. Incredible.

Our first pet insurance company, Purina, abruptly stopped covering our pets and went out of the business a couple of years ago. With that notification letter came a recommended company to take over our coverage, however, after reviewing that company we determined not to transfer to them. We researched several companies with Healthy Paws as one of them. Although they do not cover wellness or office visits, what they did cover was worth everything to us. They have lived up to all the coverage promised. Recently our five year old miniature dachshund suffered an IVDD incident. Healthy Paws has made the choices of how to treat our sweet little one so easy as surgery or confinement/medications/laser treatments etc. were covered by them 90% of our cost. She did end up having successful surgery on December 5, 2014, by Dr. Higgenbotham with Bush Veterinary Neurological Services in Richmond, VA. On December 12, 2014 our costs were covered by Healthy Paws for that 90%. Healthy Paws allowed us to do the very best for her. From our experience, Healthy Paws is an excellent provider.

Daisy was diagnosed last November with soft tissue sarcoma and Healthy Paws was there every step of the way. They quickly processed her claims so they we could continue to treat her, knowing the expenses were covered. They also emailed to check in on her, which meant a lot. Daisy's cancer has returned more aggressive this year and again Healthy Paws has been there helping to make the tough decisions a little easier. I am so glad I chose Healthy Paws. The customer service is top notch.