Healthy Paws | Pet Insurance Review

My dog suffered complete cranial cruciate ligament rupture and had to have surgery to repair her knee. On the day the vet hospital submitted the paperwork for the claim, I received an email from the company telling me that the claim was being processed. The next day I was told the check was in the mail. I was amazed at how quickly my claim was handled. I want to add that every time I have communicated with the company, they have been friendly and caring. I have great confidence in them.

This insurance is absolutely the best. They do exactly what they promise they will regarding coverage. I love how fast they respond and process everything. I wouldn't have it any other way. Me and my pet are very satisfied.

They have been wonderful with claim processing typically taking less than 24 hours to process the claim and mailing the reimbursement check out. THey are also very prompt when answering questions and understanding when reviewing plan coverages.

I have been with Healthy Paws since 2012. Our Bella was a rescue and immediately after doing our research on pit bulls we found that they tend to blow out their knees. We asked other dog owners what insurance they went through and several of them said Healthy Paws. So we signed her up. DOING THIS WAS THE BEST THING WE EVER DID. Not only do we not know her history but our poor Bella is constantly sick. We have spent thousands of dollars on our girl and she was finally diagnosed with Addison's disease and Irritable Bowel Disease. Most of her vet bills are thousands of dollars and I would not be comfortable shoveling out this money except for the fact that I know I am at least getting 80% of it back. Healthy Paws is amazing. Within ten days of me submitting claims (which is all available to do online) I receive a check in the mail. It is incredible. My husband and I are so grateful. Bella's medicine usually costs anywhere from $300-$400. We feel such a relief knowing some of it will be returned to us. Healthy Paws constantly checks in on Bella and they are so wonderful explaining what is covered and what is not covered. If you do not have pet insurance this is the company to go with. Healthy Paws is reasonable and I could not be happier.

My 6.5 year old Golden Retriever presented with vestibular disease symptoms along with a low fever on January 5, 2015. I took her to my regular vet who did a full exam. He believed her condition to be peripheral Vestibular Disease and sent us home with some medication. The following morning, she was worse. She had a lose of coordination, head tilt and was having a hard time walking. I took her agin to my vet who again re-examined her and took blood for further analysis. Her fever was a bit higher so he sent us home with an antibiotic. That evening around 9:30, her temperature hit 104.4 while I was using ice to try to bring it under control. At that point I rushed her to the emergency where she spent the night. In the morning she was examined by a neurologist who found her to have central vestibular issues, which point to inflammation of the brain. She had an MRI and spinal tap that showed she did in fact have sever inflammation of the brain and surrounding tissue. She was put on IV fluids along with heavy antibiotics and steroid therapy to reduce the swelling. She spent the next 3 days in intensive care. This was a very upsetting and stressful situation, I almost lost my girl. I was comforted by the knowledge that she was covered by Healthy Paws so I at least did not have to worry that I could not afford to pay for all the life-saving care she desperately needed. Thank you so much, Healthy Paws for being there for us when we needed you most.