Healthy Paws | Pet Insurance Review

Our 3.5 year old schnauzer mix, Max, developed a lump in the corner of his eye a few weeks ago. We immediately brought him to the vet, did a round of antibiotics, and got a quote for a lumpectomy and biopsy in the event that the antibiotics didn't clear everything up (claim 1). Unfortunately, the lump didn't clear up, so we started pro-op blood testing and scheduled the lumpectomy (claim 2 & 3). Especially since HealthyPaws developed their app, our claims experience could not have been simpler. We literally logged into the app, snapped a photo of our itemized bill for each visit and waited to hear from them. After the second claim when through, we received word from a customer service rep, Sabrina (who was fantastic), that they needed Max's medical records. She said we could email her the medical records and anything else related to Max's illness, and she would handle everything from there on out. We submitted Max's records and our last claim (3 in just 3 weeks) the night of Max's surgery, and by the next day were told that our check for 90% of the cost of his procedure was in the mail. With a $50 deductible, and over $800 in vet costs in just 3 weeks, we were seriously relieved! My fiance and I first bought pet insurance because of experiences our friends and family had where high emergency medical costs were sometimes life or death questions for young, otherwise healthy pets. We never wanted to be in that situation, so we did our research and found HealthyPaws. We couldn't be happier with their service and coverage, and have never looked back.

Our 14 month old Cavalier King Charles Spaniel "Bentley" certainly gave us quite a scare when finding out he had eaten the metal clips off an ace bandage, After returning home from dinner, we saw he had unraveled the bandage and the clips were missing. We found one clip mangled and the other totally missing. We paniced and called our vet at 10:00 P.M. on a Friday night. He told us to bring Benny in right away and he would be x-rayed and examined. Sure enough, good advise. His tummy lit up and showed many pieces of sharp metal. We had to leave him overnight while they bulk fed him. What a terrible feeling leaving our beautiful puppy who seemed fine, but we knew better. The following day he was released an had expelled quite a bit of the metal, but we still needed to watch him. Healthy paws insurance was a life saver. We were able to concentrate on our pet and not be overwhelmed with the anxiety of the financial part of this accident. Thank you Healthy Paws for being so efficient and helping ease the burden of vetenarian bills. Thank You Thank You again and again....Debbie and Bob

I cannot say enough good things about Healthy Paws! I've had a bad experience with other insurance companies not reimbursing any of our claims, but so far we've been reimbursed for all non pre-existing conditions, and it's been super helpful. Our dog was diagnosed with a mast cell tumor and needed a couple surgeries to remove enough margins, because the location of the tumor was difficult to properly extract. After two surgeries, we were so pleased with the ability to be reimbursed 80% of the money we had to spend on our precious pup. The customer service is also spectacular. I highly recommend Healthy Paws!

I chew everything I can get my paws on. The first time I ate 28 copper pennies & had to have surgery. The second time I ate rocks & had to have another surgery. After thousands of dollars my play area has no rocks and has a "special artificial grass" so that I can romp & play safely. It is a lot of work being a 75 pound puppy. Thanks Healthy Paws for being there for me. Dixie

My dog recently underwent surgery on her leg. The staff at Healthy Paws were very helpful in answering my questions about the my policy and were very prompt in completing the claim. More so than this, they are extremely nice and genuinely care about your pet and its wellbeing. They are extremely nice to deal with over the phone (or via email) and even sent a follow-up email checking up on my dog's status after her surgery. Both of my dogs are now covered with Healthy Paws and would highly recommend them to anyone looking for a reliable and family like pet insurance company.