Healthy Paws | Pet Insurance Review

My little dog has developed several health issues in the last few years and Healthy Paws has always been very responsive. Claims are processed quickly and checks are usually received within a week of sending in a claim. The staff manning the phone lines have been very helpful when I called in with questions or directed me to the right person to answer my questions. A person gets back to me right away. The only thing that would make them better would be to cover the office visit fees, too.

healthy paws has been our insurance company since we got our rescue puppy six months ago. and in that time, our dog has undergone x-rays, ultrasounds, mass removals, and countless probes, check-ups, and antibiotics cycles. we expected much of this to actually not be covered by healthy paws. but once we'd gotten beyond our deductible, they've gone above and beyond. we are always reimbursed the percentage we've agreed on, and have saved literally thousands of dollars. the process for submitting claims is simple, answers are fast, and checks arrive in the mail that same week more often than not. and they follow up, asking how your animal is doing. it's the best experience we could imagine, and i recommend them to everyone we meet.

Easy transaction using the Healthy Paws app. Just took the picture of the claims. Prompt explanation of benefits with amount being reimbursed.

A friend recommended this company to me and I am so thankful that he did. I therefore am paying it forward hoping other pet owners will benefit from this review. My pup and I were playing a simple game of fetch and he tweeked his ankle. Soon after, he had trouble running, walking, and climbing stairs which led to orthopedic surgery. Because I chose Healthy Paws I was able to give my buddy the medical care he needed. My experience with the company was surprisingly easy and hassle free that I still can't believe it. Furthermore, Healthy Paws should be leading seminars on customer service because they are exceptional in that department. Lastly, the turn around time for claim submission and reimbursement is crazy fast. Ultimately, my dog would still be limping around right now had I not insured him and I'm glad I chose healthy paws to do so. 100% satisfied

Following a trip to the vet's emergency room, I was presented with an invoice for services provided for our dog.I paid the invoice, and submitted a claim to healthy paws insurance the next day - easy to submit a claim - just took a photo of the invoice on my phone and emailed to the helpline. Less than an hour later I received confirmation of our coverage and a week later received a check. All very professional and quick. Also a few days later we received a follow up email asking how Sage was.