Healthy Paws | Pet Insurance Review

I have been thoroughly impressed with HealthyPaws' claim department. When I first obtained insurance here almost 3 years ago, the first claim was for a mere $200 and they did a very thorough background and were scrupulous with getting information to form a baseline about my Rocky's then existing health conditions. Having managed medical malpractice litigation myself personally, I see the value in their meticulous preparation in this. Thereafter, they have been a most responsive, thorough and quick paying team of pros, surprising and exceeding my expectations. Rocky has recovered completely and has even flown with me now and we are very happy with the doctor who performed the surgery and his insurance carrier. Thank you!

Can't believe how seamless a process this was. We adopted a pitbull puppy and immediately got her pet insurance. Six week later she broke her tibia bone. We got fully reimbursed for a VERY expensive surgery and all I had to do was take a pic of the vet bill and upload it to the Healthy Paws app. I have received a phone call and voicemail, all just to check in on how my sweet pup is doing and I'm so impressed with this service. Worth every penny and we will be Healthy Paws customers throughout this puppy's lifetime and for our future pets to come.

Healthy Paws delivers as advertised and turned out to be better than expected. The employees of Healthy Paws were always extremely professional, friendly, helpful, and appeared to be very understanding to the client / pet situation. Their on-line and app sites are easy to work with and the company quickly communicates back to customer in easy to understand language. Claims Service was super fast. Why can't my Health Care service be this good?

Zippy is 15 and takes Rimadyl, a chewable NSAID drug that helps with her arthritic old bones. We split the pills, about 60 days worth, on the kitchen table. Pogo, our 14 month, and the guy who's insured, is agile and inquisitive, and can leap to places I wouldn't have believed possible. I left the room for a puppy second and Pogo helped himself to a few of the tablets. We rushed Pogo to the vet, worried sick (and feeling plenty guilty). He made a full recovery, though he was miffed with spending the night hooked up to an IV and insulted with a catheter stuck up his you-know-what. Here's my lesson: Always push the chairs in when leaving the table. And never leave unguarded, about-to-be-split, Rimadyl on the kitchen table while a unmonitored puppy is in the area! The other good news is that we purchased HealthyPaws insurance. This is our fourth claim (all the others were minor stuff, I assure you). The reimbursement check arrived quickly. Our experience with HealthyPaws has been surprisingly positive and hassle-free.

These people are terrific! With my previous dog, I had a policy from a different, much larger, well-known company, and it seemed that every time I summited a claim, they found a reason not cover it, or to cover only a small portion of it. Healthy Paws is the opposite. They have never questioned a single claim -- they cover everything that the policy says it will. I live in the NYC area, where veterinary fees are among the highest in the country and they have never once questioned a cost. Plus, the submission process couldn't be easier -- I take a photo of the vet bill on my phone using their app, hit "send," and a week later a check is in my hands. My only complaint is that they don't offer health insurance for humans ;-) Seriously -- I cannot recommend these people more highly!