Healthy Paws | Pet Insurance Review

Our one year old pup, Murray, recently had to go to the vet hospital because he was throwing up non-stop and was super dehydrated. Thankfully, after staying overnight and being on IV at the pet hospital the vet was able to run a bunch of tests and figure out what was wrong. My husband and I would have been mortified about getting the final vet bill (an overnight hospital stay is not cheap) but because we have Healthy Paws Pet Insurance we were able to breathe a sigh of relief because not only did the insurance cover 90% of the vet bill but, more importantly, we knew our little guy was getting the care he needed and going to be okay. We submitted our claim through the Healthy Paws app (it's really easy to do) and the claim was processed very quickly. A rep from Healthy Paws even reached out to us and sent Murray well wishes and hugs on behalf of the company. We are really happy with Helathy Paws and highly recommend them as your pet insurance company (they are truly superb).

My little dog has developed several health issues in the last few years and Healthy Paws has always been very responsive. Claims are processed quickly and checks are usually received within a week of sending in a claim. The staff manning the phone lines have been very helpful when I called in with questions or directed me to the right person to answer my questions. A person gets back to me right away. The only thing that would make them better would be to cover the office visit fees, too.

healthy paws has been our insurance company since we got our rescue puppy six months ago. and in that time, our dog has undergone x-rays, ultrasounds, mass removals, and countless probes, check-ups, and antibiotics cycles. we expected much of this to actually not be covered by healthy paws. but once we'd gotten beyond our deductible, they've gone above and beyond. we are always reimbursed the percentage we've agreed on, and have saved literally thousands of dollars. the process for submitting claims is simple, answers are fast, and checks arrive in the mail that same week more often than not. and they follow up, asking how your animal is doing. it's the best experience we could imagine, and i recommend them to everyone we meet.

Easy transaction using the Healthy Paws app. Just took the picture of the claims. Prompt explanation of benefits with amount being reimbursed.

A friend recommended this company to me and I am so thankful that he did. I therefore am paying it forward hoping other pet owners will benefit from this review. My pup and I were playing a simple game of fetch and he tweeked his ankle. Soon after, he had trouble running, walking, and climbing stairs which led to orthopedic surgery. Because I chose Healthy Paws I was able to give my buddy the medical care he needed. My experience with the company was surprisingly easy and hassle free that I still can't believe it. Furthermore, Healthy Paws should be leading seminars on customer service because they are exceptional in that department. Lastly, the turn around time for claim submission and reimbursement is crazy fast. Ultimately, my dog would still be limping around right now had I not insured him and I'm glad I chose healthy paws to do so. 100% satisfied