Healthy Paws | Pet Insurance Review

This review is way overdue. Last spring we took our cat for a tooth cleaning during which our vet removed multiple teeth. When we went to pick our cat up we were informed he had somehow "hurt" one of his eyes. The next few weeks consisted of visits to a special pet eye doctor and multiple medications daily in an attempt to save the eye. Unfortunately, it had to be removed by a great surgeon at a great pet hospital but at a very great expense. Glad to report our little guy recovered very quickly as though nothing was amiss. Also Healthy Paws reimbursed us - quickly, without any hassles or denial games, for all the bills we had accrued. And that is coming from experience - before we switched to Healthy Paws insurance all we got from our previous coverage was the denial game. Healthy Paws pet insurance is the best.

I said all in the title. The claim was handled extraordinarily quickly. Even before my credit card came due. The payment was exactly as they said it would be when I signed up to Healthy Paws.

My dog had a sudden, critical illness that required more than one hospitalization through urgent care. Healthy Paws gave me the reassurance that I would have assistance with managing this sudden, unexpected expense. My experience with their customer service and claims process could not have been better. Healthy Paws staff are courteous, prompt and genuinely interested in the health of your pet.

Our 4 month old Westie had to have an emergency endoscopy last weekend. The procedure was necessary and thankfully successful. Hours later we left with medicine and a substantial bill but most importantly a groggy but healthy puppy. The next day, I submitted our paperwork to Healthy Paws and they were wonderful to work with. Exactly one week after the procedure, we received a reimbursement check. We are so thankful that we had insurance. We have been pet owners for over 30 years but this is the first time we ever had insurance. It was one of the best decision we've made.

I am very happy with my first experience filing a claim with Healthy Paws. The staff was very courteous and helpful in getting all of the medical information needed to complete my claim. The claims process was very quick and only took a few days to complete, start to finish. I also appreciated that everything that was/wasn't covered was clearly explained in writing and there were no surprises. The coverage was exactly as described upon signing up. The best part was knowing that I didn't have to worry as much about affording an unexpected surgery for my kitty! Thank you!