Healthy Paws | Pet Insurance Review

Our 10 year old otherwise healthy and happy shih Tzu had a seizure and began acting very lethargic. Our primary vet referred us to a specialist that was able to diagnose her problem and get her on an appropriate treatment plan. Healthy Paws Insurance gave us assurance as we made decisions for our sweet little shih Tzu. Today, McKenzie is getting more active and has been seizure free, we are very happy to have made the switch from another insurance carrier. Healthy Paws processed our claims in timely and accurate manner. Further, the team reached out via email to check on her after a few weeks. Customer service at its finest. Thanks team for your help during this scary time!

11/17/14 was terrifying. Khan, our 3 year old BT, started vomiting around 8 pm and continued throughout the night- over 30 times. We took him to the vet the next morning, where he was in borderline shock. Over the course of his 3 day stay, he was diagnosed with severe pancreatitis, which was caused by a blockage in his stomach and intestines, which turned out to be carpet. We had 2 options: Emergency surgery, or putting our baby down. Thanks to Healthy Paws and their fantastic coverage (90%), we were able to opt for surgery. The total bill was $3973. We had made a prior claim, so our paperwork was processed and reimbursement of about $3500 was approved and mailed in less than 24 hours. On top of their fantastic customer service, they also emailed me today to see how he was doing. It's a wonderful feeling to know your dog is in good hands, and we will never insure Khan with anyone but Healthy Paws.

I am so thankful that I purchased Healthy Paws Insurance! I have had 3 Golden Retrievers in my life and learned the hard way with my last Golden the importance of carrying pet insurance on our loved ones when she became ill from consuming the chicken jerky treats that were produced in China. Sadly, we lost her a year ago. We purchased a puppy in July of this year and I selected Healthy Paws after reading the reviews. To be honest I was skeptical but I have been so pleased with the company. My new puppy has had on-going Urinary Tract Infections and in the process of diagnosing her problems the vet bills started to climb! I can't tell you how many times I have said to friends and family that I am so thankful that I purchased pet insurance with this company. They are efficient in processing claims, are personable and professional. I can truly say they have got to be the best insurance out there!!! Thank you for everything you have done for Lacey and our family!!

We just completed a claim with Healthy Paws for an emergency operation for our 8 month old chocolate lab. She had a piece of a chew rope stuck in her tummy and it rotted away about 5 inches of intestine. Honestly, I expected reimbursement to be a bit of a battle. I could not have been more pleasantly surprised. The claim process was easy, customer service was not only friendly and helpful, but genuinely concerned about the health of my lab baby. We received the claim in about a week. I would highly recommend pet insurance by Healthy Paws!

Let me tell you why I love Healthy Paws. I have a 7 year old mastiff mix named Nico. Nico is our "bubble" dog. He is allergic to everything. He has a heart murmur and another mild congenital heart condition. Nico has arthritis in his spine, which is causing mild compression on the nerves. This leaves him with weakness in his hind legs and some discomfort. Because of Healthy Paws, I was able to afford the MRI to diagnose his hind legs and holistic treatment to help Nico with his spine issues since surgery is not an option. Most recently, he had a mast cell tumor on his neck. Surgery was performed and the tumor was removed (came back Grade 1, so no further treatment needed). These were all costly procedures and I love that Healthy Paws always turn around their claims in a matter of days so I can pay off my credit card quickly without accruing interest. I think the most I have had to wait after submitting a claim was 4 days, but usually I get notice within 2 days of submittable that my check is on it's way. As all pet owners know, the bigger the pet, the more costly medication will be since it's all based on weight. Nico is 150lbs so you can imagine how much his pain medications/antibiotics can be when he gets sick! Healthy Paws makes it possible for me to afford Nico the best veterinary care, and I never have to worry "can I afford it"? Their customer service amazes me. Every time I have contacted them I have been treated kindly and they always follow up after a claim to see how Nico is doing. This company is very professional and gives me peace of mind that I can afford to treat my pet if anything happens to him.