Healthy Paws | Pet Insurance Review

My 1-year-old husky puppy was diagnosed inherited cataracts a month ago, he lost almost all his vision just in 3 weeks. The doctor told me that he needed a surgery asap. It was a big surgery, and very expensive. I actually know some of the dog owners who didn't buy pet insurance decided to not to do the surgery because they couldn't afford it, and their dogs had to suffer from the blindness. I filed several claims related to the surgery which included pre-exmination fee, and post-medication fee. The bills were big, but healthy paws processed all those claims in 1-3 days, and I received the reimbursement checks less than a week after the surgery.Not every pet insurance covers cataract surgery as well as inherited diseases, but healthy paw does, and I can't say enough how grateful I am about their fast costumer service. They truly care about their customers and their furry little ones. After the surgery Healthy paws also sent me a warm email asking how my dog is recovering from the surgery. What my dog and I went through was certainly not easy for us, but healthy paws tried their best to support us, and I really appreciate it. Now My dog got his visions back, and I'm the happiest dog mom in the world.

I am extremely happy with Healthy Paws. Not only did they process my claim quickly, they ever followed up to see how my cat, Diego was doing. He had to go back to the vet due to a urinary tract infection and the second claim is being processed after submitting it only yesterday. Great customer service and follow-up!!

I can't say enough about Healthy Paws! They are absolutely a pleasure every time I have put in a claim. Last week, our two year old lab was at the vet for an emergency situation where they suspected an abdominal blockage based on her symptoms. Thank goodness after many tests including x-rays, blood work and ultrasound, they determined that she did not have an obstruction that would require surgery! Without Healthy Paws, I would not have been able to get Charli the care and prescription medication she needed when she was sick. Not only did Healthy Paws check on Charli after she was home, they have already reimbursed me for 90% of the cost. Yes, that's right...I already received my check in the mail, less than a week later! Thank you Healthy Paws! I have referred many friends and they are all happy too!

My Frenchie, Macaroni, ate part of a corn cob and after 2 months of digesting in his stomach, it became lodged in his intestines. I live in NYC and emergency pet surgery is extremely expensive. It was a difficult time for us as we thought we were going to lose out little monster, but one very positive outcome was how quickly the claim was processed and the amount that was covered. I submitted it on Sunday night and the claim was approved on Wednesday. They even sent an e-mail to get an update on his status that showed real concern for Macaroni, who BTW is almost back to normal after just a week after surgery. I have another dog covered by VPI which is schedule based rather than % and it takes much longer for the claims to be processed and in an expensive market like NYC, it just does not make sense as the amount they will cover typically does not even come near the cost. If I had a claim of $100, I never knew if I would get $80 back or $8. She is too old to make the switch, unfortunately.

My goofy dog, Merlin let out a scary sounding squeal the other night and we quickly decided he seemed to be choking on something. After two vet visits, 24 hours, and an endoscopy under general anesthesia, we came home with a dog on-the-mend and a $2400 vet bill. Was I ever surprised when I submitted my claim with the super-simple scan and upload feature that I had an answer in less than 24 hours with a complete explanation of benefits. Now, less than a week later, I have my check for over $2100 in hand. Not only that, but I got a nice e-mail from the company, checking to make sure that Merlin had recovered--this was clearly written by a person, not a computer! I couldn't be happier with Healthy Paws.